I ordered 2 items from Dress Lily and when I received the items they were not the correct items I ordered.I wrote to them explaining what I ordered and even sent photos of the items I ordered.
The only thing they did was send me a invoice that had the incorrect items on it. I then again sent photos and got a all I got was the same response.
We had a few back and forth emails then I got a were are sorry and a coupon for coupon for 15 percent off my next order.Needless to say there won't be a next order.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
|Advertised vs Delivered|
|Value for money|
|Diversity of Products or Services|
|Product or Service Quality|
- Reason of review:
- Order processing issue
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Review category
- Footwear and Clothing
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