1 comment

I ordered a Men's 2XL shirt from Dress Lily after almost a month, the men's 2XL shirt I ordered was actually a boy's large (men's small size).I contacted Dress Lily and asked them that the wrong size was sent.

They replied back that i needed to take a picture of the shirt, a picture of the sku # and actually take a picture of the sleeves with a measuring tape and send those pictures back to them.After I actually did all this, they replied back that they only take back defective products....SO, basically you get screwed by taking a picture of the incorrect sized product, they have proof the product is not defective and basically let you know your SOL and they do nothing is trying to correct the wrong sized product sent......FORGIVE ME UNCLE SAM for buying from China....

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Dresslily and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Dresslily.

Check out the best and the worst companies in Footwear and Clothing category for more informed decision or compare Dresslily to other companies on our site.

Had an Experience with Dresslily?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Brandeely
Shenzhen, Guangdong, China #1164678

Dear Henna Rumpunen

Thanks for your important feedback .

We are sorry that you have difficulty in contacting us..

You can contact us if you have any issues.

Here is link to contact us: http://support.dresslily.com/

We will try our best to help you after we checked the detail information.

Thank you for your continued patience and kind understanding.Best Regards Dresslily Customer Service

You May Also Like

Dresslily - Appaling Dresslily "I was so disappointed after receiving the package that I could not look at the products until today. The quality is very poor. The colours are similar to the photos..." Read more Dresslily - Non-delivery of merchandise on time Dresslily "I received my merchandise on Thursday, 1-26-17 which was of no value to me because I was in Texas and the package arrived in Chicago. I needed it for an..." Read more Dresslily - Terrible, deceptive company Dresslily "Last month I ordered two coats from DressLily. The one pictured here was advertised as a dark gray cashmere blend. The size conversion chart on their website told me their..." Read more Dresslily - Very disappointed consumer Dresslily "I received my items today and as you can see the package was completely damaged. Because it was damaged my swimsuits have dirt and holes in them. I still wanted..." Read more Keystone Rv - Very Disappointed - Won't buy another! Keystone Rv "Keystone builds a very nice looking product. Unfortunately they source poor quality accessories and then don't stand behind them. In addition, the build quality is on the surface only. one..." Read more Precision Tune - They lied and put my life in danger. Precision Tune "On Thursday, September 14, 2017 .. I went to the precision tune in Wilson, NC for a routine oil change, tire rotation, and tire pressure check. I live 45 minutes..." Read more Swagtron sent me a dangerous unit, refused to take responsibility afterwards Swagtron "I sent in a swagtron scooter for tire replacements in August. They sent me back my unit with multiple unauthorized repairs done, including a replacement engine with fewer gear options...." Read more Kenneth Cole - Poor Product sold. Kenneth Cole "I brought a wallet from Blue water Bridge duty free shop ,Point edward ON,N7V4JS Canada. on july 12,2017 while going to USA to meet my sister along with my wife..." Read more