I order online frequently but have never encountered a company as bad as DressLily!I purchased a shirt from Dresslily.
The "quality" was laughable - it was complete trash! No hems just ragged strings, inches off when buttoned at the neck, oil spots... I tried repeated to go through their customer service process. Submitted all info along with pictures and only ever received a thanks - here's a ticket number.
Try to check on the number and it has "expired".
Go through process again and again with same results.It's not about the money, but be advised that you will NEVER get a refund no matter what *** they ship:)
More Review Details
|Exchange, Refund and Cancellation Policy|
|Value for money|
What I liked
What I disliked
- No contact phone number
- Defective products
- Poor quality
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Long Sleeve T-Shirt
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I ordered two coats that I loved on the website. when I received them they looked terrible. One had a chemical smell besides being badly constructed, the other was badly..."
- "From now on, I'll shop American. The item i purchased was nothing like its picture. And my second item didn't come with my order, which was ordered at the same..."
- "I purchased two asymmetrical cardigans that were originally $45, but discounted down to $13. When they arrived I was shocked by the shoddy quality. They were paper thin,..."
- "https://www.facebook.com/OrigamiOwlDeanaKinman/timeline?ref=page_internal. https://www.facebook.com/dlkinman?fref=ts https://www.instagram.com/deanakinman/ Cope and paste. These necklaces are trash. I put mine on and it came a part. I was I was making a speech in front of 250 people and my locket..."
- "I purchased a Pottery Barn Classic Terry Robe in Truffle online from a store in Durham, NC. I was visiting there for a wedding and had gift cards for..."
- "I ordered a flower arrangement from Teleflora before Christmas. What I received looked nothing like what I ordered or was expecting. It had no roses, no holly, no red..."
- "I called them today because my package looks like delivered but I didn't receive it. The woman on the phone was rude and nasty. She told me that people living..."
- "With fashion, food, architecture JESSE KEYES with KAROLINZ ZMARLAK, 1 7th AVENUE SOUTH and LA ESQUINA, are all superb businesses. So happy to be partners with them. We have been..."
- "Purchased a HP DC7900 tower from Joy (thru Walmart) two months ago. It arrived a day early and worked perfectly. Even though Windows Update was broken, that was the fault..."