I order online frequently but have never encountered a company as bad as DressLily!I purchased a shirt from Dresslily.
The "quality" was laughable - it was complete trash! No hems just ragged strings, inches off when buttoned at the neck, oil spots... I tried repeated to go through their customer service process. Submitted all info along with pictures and only ever received a thanks - here's a ticket number.
Try to check on the number and it has "expired".
Go through process again and again with same results.It's not about the money, but be advised that you will NEVER get a refund no matter what *** they ship:)
More Review Details
|Exchange, Refund and Cancellation Policy|
|Value for money|
What I liked
What I disliked
- No contact phone number
- Defective products
- Poor quality
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Long Sleeve T-Shirt
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
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