4.4
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
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hey there, i recently had an issue with a delayed package which i ordered about a month back and was waiting longer than the expected delivery time. hence i got little hot head and sent an inquiry about the parcel.

dresslily customer service responded back to me within less than 24 hours and explained the tracking details. And kept checking whether i got the package delivered. And yes, i got the package delivered within next couple of days.

i was about to stop shopping there and all, but hey, they always put the customer service at first :) it is always been a pleasant experience to shop with them and looking i always order something at least once a month.

thanks guys ! looking forward for more of good experience in future.

Review about: Dresslily Customer Care.

Reason of review: Good customer service.

I liked: Items advertised, Designs on photos.

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