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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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I got online to find someplace to express my displeasure with Dresslily and found out that I am one of (literally) thousands who have said the business shouldn't be allowed to STAY in business. Now I feel MORE annoyed because I wasn't careful enough to check out the company before I ordered from them.

At least I know that this first time will be the last time. NONE of the clothes they sent fit (despite having ordered larger-than-needed sizes for safety sake). I am not talking about things that didn't fit well. I am talking about tops that were so small I couldn't get them on over my head.

Today they sent me an email saying that the other half of my order couldn't be fulfilled (lost their supplier) and they asked what I wanted to do. I told them to refund my money.

Within an hour, they sent me an email saying they were sending me the products I ordered. I am resigned to the fact that I'll never get any of the money back, but at least I'll never make this mistake again.

Product or Service Mentioned: Dresslily Top.

Reason of review: A combination of SEVERAL things on this list..

Monetary Loss: $100.

Preferred solution: Full refund.

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Have been waiting for an order. Has been showing processed and yesterday it said it as delivered.

Not sure where to but not to me. I have sent inquiries and get a form letter back that it is being checked on. I am considering calling my credit card company and declining the charges.

Not a good experience and I felt uneasy from the start. Has ANYONE had a positive experience?

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