DressLily - Shipment Delayed, Quality as Cheap as the Price
Around sept 3rd a friend and I ordered 5 items from this site. Dresslilly had most of the items back ordered but we had no notice until we contacted them. This was my first issue. If you specify a shipping time and exceed that date, professionalism states some sort of contact from the company. First issue.
Then, after going back and fourth with not much explanation, we have still yet to receive a refund on 1 item and shipment on another item. Second issue.
The products we received finally oct 10th....there were so much smaller than the sizes that were indicated online. Did they just slap on size tag on any item and hope consumers would not notice? Third issue.
Finally, after being so excited to find what we thought were fashionable items which are sometimes to find in stores, we were extremely disappointed with what we went through. We won't be shopping here again.
sincerely,
Two girls who love to shop.
Reason of review: Poor customer service.
Monetary Loss: $80.
Preferred solution: Let the company propose a solution.
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