Dresslily - Scam site! Do not buy from them!

I want to return some items (I'm paying for the return shipping), but they refuse to give me the return address.

Here's the full conversation I had with their "customer support": http://i.imgur.com/ieN4IHl.png

They keep offering to refund 85%, 90% of the products cost instead of 100%, or even offering me coupons. They DID NOT provide the return address yet, because I did not accept their terms (to refund less than what I paid - basically stealing from me).

Not to mention the quality of all items received, which is really bad. Also, all sizes are way off then what their charts show.


This review is a subjective opinion of a user.
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More Review Details

  • What I liked
      No items
  • What I disliked
    • Horrible customer service
    • Return policy

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Return Policy
Review category
Footwear and Clothing
review #609303 by

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Nov 02, 2015 #1057406

How do I get a hold of them? Because I ordered 3 items two weeks ago & never got it. What kind of business are they running anyway? Freaking scam I will tell you, if I only knew ahead. I felt so *** afterwards

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