I want to return some items (I'm paying for the return shipping), but they refuse to give me the return address.
Here's the full conversation I had with their "customer support": http://i.imgur.com/ieN4IHl.png
They keep offering to refund 85%, 90% of the products cost instead of 100%, or even offering me coupons. They DID NOT provide the return address yet, because I did not accept their terms (to refund less than what I paid - basically stealing from me).
Not to mention the quality of all items received, which is really bad. Also, all sizes are way off then what their charts show.
AVOID THIS SITE AT ALL COSTS!
More Review Details
What I liked
What I disliked
- Horrible customer service
- Return policy
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Return Policy
- Review category
- Footwear and Clothing
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