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Dresslily - Waited Almost 1 Month and The Sent Wrong Item
Dresslily - Waited Almost 1 Month and The Sent Wrong Item
I ordered a shower curtain on April 26, 2017 and after almost a month (today, May 18, 2017) the package finally arrived - inside was a tiny pair of black panties with the butt cheeks cut out. I really wish I'd have done some research before ordering from them. I've...
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Anonymous
Anonymous

Don't buy anything from dress Lily. I'm reporting them to the Better Business Bureau today!

2.2
#1049026
Reply to reviews
Order confirmation sent to my email on Nov 3, 2015. I should have received my merch in up to 25 days. Nothing ever received from this company except confirmation that they had taken my money from my credit card. DO NOT order anything from Dreslily. They are making...
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Brandeely
Brandeely

Dear customer,We are really sorry for the inconvenience,Therefore, please connect with us by private message with your order number and stating your issue. Here is link: ht...

Pleo
Pleo

You haven't even seen the worse yet: once your order shows up, you'll find that the sizes are CHILDREN'S sizes. I don't know this from experience; I only know from reading man...

1.0
#753581
Reply to reviews
I wish I'd seen these reviews before ordering. Placed my order on August 25th. Contacted them in early October to complain, was told that I had to wait until Oct. 27th to officially file for a refund, and that I should have paid for tracking (they advertise free...
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Brandeely
Brandeely

Dear customer,We wish to apologize for all the inconvenience.As you know,we need the detail information to check the issue.Could you please offer us your order number or email...

Anonymous
Anonymous

I'm in the same position as you. It has been almost a month since I Placed the order, payment transferred immediately, preparing to ship notification(paid for tracking) and th...

1.0
I didn't like
  • Being robbed
  • Fact that i didnt receive my order
  • Stealing from me
#748711
Reply to reviews
This site is absolutely horrible. Don't give them your business! They sell you incorrect items, don't reply to your messages, and won't accept returns. Horrible horrible horrible site. I even used their sizing chart and all of the clothes were off. Not only that, but...
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Anonymous
Anonymous

Glad I checked reviews first before I ordered

Anonymous
Anonymous

Right I order on the 15 haven't gotten anything messaged them and no response not even a tracking # I agree this is the worst site

1.4
I didn't like
  • Return policy
  • Stole money
  • Awful customer service
#609445
Reply to reviews
I ordered eight items from DressLily in November, to take on my vacation in December, I received 3 of the items on the day I left, received 4 of the items right before Christmas and the other item in January. When I received the first 3 items, I opened the package and...
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1.0
I didn't like
  • Fact they steal
#597520
Reply to reviews
Dresslily - Dress Lily Make-shift *** from Scam artists in Beijing!!!
Dresslily - Dress Lily Make-shift *** from Scam artists in Beijing!!!
I placed an order on November 6, 2014 for three items, the quality being extremely poor all three. However, what was gut-wrenching was that I purchased a dress which is shown in a photograph saved from the website that was meant to be for my graduation from my...
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1.3
I didn't like
  • Awful customer service
  • Item is not as shown
  • Sizing charts completely inaccurate
#590623
Reply to reviews
I purchased some jewelry and pants through DressLily.com on December 17th, 2014. It said it would take 10 days to reach me on the website. It is now January 28th, 2015. I filed a complaint with Paypal a few days ago and heard from the company yesterday. They said that...
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Anonymous
Anonymous

Imagine that!!! I'm not the only one....same thing happened to me ordered 9/14 and still haven't received package!! Emails are all bogus, gave a bogus tracking number when i...

2.2
I didn't like
  • Never received item
  • Cannot reach customer service
#588043
Reply to reviews