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I used my credit card to pay for 4 dresses at dresslily.com .The email said I would get a tracking # for my items, it has been three weeks,no tracking # and no dresses, I call the customer service number and some girl with broken English answered and started making...
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Anonymous
Anonymous

How did you find the phone number? I can't find it anywhere.

JeepSux
JeepSux

dont use cc for website use a dc

#450406
Reply to reviews
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
I saw an ad for this website on facebook & a great looking white coat for cheap. It seemed too good to be true (free shipping & all) but I decided to give it a try. After paying for a tracking number the tracking website & courier were sketching. Package...
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Anonymous
STORM

I have experience the same deception I ordered from wish the sizes were three sizes too small the material was cheap the thread did not match the material the pants were burgu...

Anonymous
Anonymous

I can see its not the same coat. But it was a double breasted coat and you have buttoned it as a single breasted.

1.0
I didn't like
  • Return policy sizes of clothes
  • Stole my money
  • False advertising
#580626
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Dresslily - Coat Review from Racine, Wisconsin
Dresslily - Coat Review from Racine, Wisconsin
Same here. This company is bogus. I purchased what I thought was a wool pea coat white the picture was amazing . What I got? Was a jacket made if felt. Even xl was to small for me in their sizes. I gave my self 2 sizes in leway just to b safe! Ha was I wrong. This...
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Anonymous
Anonymous

Fake app

Anonymous
Anonymous

Haute look gives you 3months to return the product no questions asked.

#562291
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Dresslily - I asked to cancel my order and get a refund, they didn't listen
Dresslily - I asked to cancel my order and get a refund, they didn't listen
I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom decided to order it for me so I'd have a nice coat this winter. I placed my order and 2 weeks later I started...
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Anonymous
Artie

Buy junk from China, accept the consequences.Sympathy level = 0

Anonymous
Smitty

That is one long winded review.Q. How can anyone buy clothes online ? Such things must be examined in person for fit and finish. (and immediate delivery)You're begging for is...

1.0
I didn't like
  • Customer service
#546352
Reply to reviews
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Below you can read exactly how Dress Lily responds to costumer complaints. I order several Items on 09/28 expedited shipping which cost I think 15 or 16 dollars extra so I could use the Halloween Items during Halloween and I also ordered some bathing suits so I could...
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1.0
I didn't like
  • Defective clothing
  • Never got my order
#1113144
Reply to reviews
Dresslily - Normal store
Dresslily - Normal store
Dresslily - Normal store
Normal store. I bought a present for a colleague at work. I bought a spoon for tea and coffee. The spoon is made in the form of a cat. Everyone liked this form very much. For the stock in the store, the price was very low. Very often, there are actions with low prices...
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Anonymous
Anonymous

Dear Customer,We sincerely appreciate your feedback.We are happy to hear that you enjoy shopping with us at Dresslily .com.Please feel free to contact us if you have any issue...

4.5
#1256955
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Dresslily - Thumb Down
Dresslily - Thumb Down
I placed an order that came incomplete. When I requested to return the items because they did not fit I was told I had to wait for the remaining item to arrive (It took another week). Now that I have all items I am being told I can not return them because they are...
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Anonymous
Anonymous

Dear Customer,We regret to hear that you are having sizing issues.On all our Dresslily product pages, below the product description, we offer a clearly marked size chart to he...

2.6
#1280747
Reply to reviews
Dresslily - Excellent online shopping Experience
Dresslily - Excellent online shopping Experience
Dresslily - Excellent online shopping Experience
Hi, I got a good experience with Dresslily. I bought several types of products from Dresslily like men clothes,women clothes and other things and i must say that when the order arrives home i am very satisfied.If you have any issue with them send a ticket if it's not...
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Anonymous
Anonymous

Dear Customer,We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of t...

5.0
I liked
  • Apparent look of product
#1240562
Reply to reviews
Dresslily - Don’t believe the hype like I did
Dresslily - Don’t believe the hype like I did
Dresslily - Don’t believe the hype like I did
I order 4 wigs off of there because I was looking at the picture and I’m like oh they’re pretty *** Full Bang High Low Short Straight Bob Synthetic Wig wig was thin not full like the picture You brush it the wrong way you can see the tracks specially in the back not a...
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Anonymous
Anonymous

Dear Customer,We are sorry that you were not satisfied with your order.Dresslily provides very accurate product descriptions on all of our product pages.Would you mind messagi...

1.8
#1188514
Reply to reviews
First of all this was an oversight on my part, I didn’t discover that this was a Chinese company until after I had already ordered. I received 3 of the 5 items I paid for on time, the other 2 never shipped so I called and requested a refund for those. When I received...
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Anonymous
Anonymous

Dear Customer,We regret to hear that you are having sizing issues.On all our Dresslily product pages, below the product description, we offer a clearly marked size chart to he...

1.8
#1272258
Reply to reviews