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I used my credit card to pay for 4 dresses at dresslily.com .The email said I would get a tracking # for my items, it has been three weeks,no tracking # and no dresses, I call the customer service number and some girl with broken English answered and started making...
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Anonymous
Anonymous

How did you find the phone number? I can't find it anywhere.

JeepSux
JeepSux

dont use cc for website use a dc

#450406
Reply to reviews
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
I saw an ad for this website on facebook & a great looking white coat for cheap. It seemed too good to be true (free shipping & all) but I decided to give it a try. After paying for a tracking number the tracking website & courier were sketching. Package...
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Anonymous
Anonymous

I can see its not the same coat. But it was a double breasted coat and you have buttoned it as a single breasted.

Anonymous
Anonymous

lmao

1.0
I didn't like
  • Stole money
  • False advertising
  • Return policy
#580626
Reply to reviews
Dresslily - Coat Review from Racine, Wisconsin
Dresslily - Coat Review from Racine, Wisconsin
Same here. This company is bogus. I purchased what I thought was a wool pea coat white the picture was amazing . What I got? Was a jacket made if felt. Even xl was to small for me in their sizes. I gave my self 2 sizes in leway just to b safe! Ha was I wrong. This...
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Anonymous
Anonymous

Haute look gives you 3months to return the product no questions asked.

Anonymous
kuei

You do realize that a large Chinese size is a small american size, right. That's because american women are typically so fat and disgusting. I would suggest you start shopping...

#562291
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Dresslily - I asked to cancel my order and get a refund, they didn't listen
Dresslily - I asked to cancel my order and get a refund, they didn't listen
I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom decided to order it for me so I'd have a nice coat this winter. I placed my order and 2 weeks later I started...
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Anonymous
Artie

Buy junk from China, accept the consequences.Sympathy level = 0

Anonymous
Smitty

That is one long winded review.Q. How can anyone buy clothes online ? Such things must be examined in person for fit and finish. (and immediate delivery)You're begging for is...

1.0
I didn't like
  • Awful customer service
#546352
Reply to reviews
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Below you can read exactly how Dress Lily responds to costumer complaints. I order several Items on 09/28 expedited shipping which cost I think 15 or 16 dollars extra so I could use the Halloween Items during Halloween and I also ordered some bathing suits so I could...
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1.0
I didn't like
  • Never got my order
  • Defective clothing
#1113144
Reply to reviews
Dresslily - Don’t believe the hype like I did
Dresslily - Don’t believe the hype like I did
Dresslily - Don’t believe the hype like I did
I order 4 wigs off of there because I was looking at the picture and I’m like oh they’re pretty *** Full Bang High Low Short Straight Bob Synthetic Wig wig was thin not full like the picture You brush it the wrong way you can see the tracks specially in the back not a...
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1.8
#1188514
Reply to reviews
Dresslily - Waste of money
Dresslily - Waste of money
Dresslily - Waste of money
I got my order quite quickly, and after spendimg over 100 dollars i am pissed. The rings i orderd are the size of newborn fingers, no dress didnt even come with my delivery, the one that did is cheaply made of super thin matterial, and the sweatshirt is just the same....
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Anonymous
Anonymous

I ordered a custom dress from them and they messed up my order and told me they were not responsible for how it turned out and did not return my money and they charged for pri...

Anonymous
Anonymous

Dear Customer, Thank you for your review. All of our Dresslily clothing items must meet our strict quality checks before we ship them out to customers. We therefore apologize ...

2.8
#1176867
Reply to reviews
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Last month I ordered two coats from DressLily. The one pictured here was advertised as a dark gray cashmere blend. The size conversion chart on their website told me their large corresponded to a US women's size medium, so I ordered both coats in large. Today they...
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Sbeaston
Sbeaston

Keep us updated.... I still do not even have the item I ordered in early Dec and paid extra for expediated shipping... worst experience ever! You need anything from to help yo...

Anonymous
Anonymous

This sadly is a common thing when ordering catalog or online. If it looks to good to be true it probably is. It would probably be a lot cheaper and less headache to go to a ...

1.0
I didn't like
  • Awful customer service
  • Scam
  • False advertising
#564854
Reply to reviews
Dresslily - Paid for entire order I can't get whole ordershipped
partial order from Black Friday weekend shipped and recvd w/in the 3-7 business days I paid for, the rest of the order has been sitting at its original location in Dubai, no updates, can not reach anyone in customer service, says it is after hours to call back during...
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1.4
#1142726
Reply to reviews
I order a dress 2 yrs ago it took a month and 2 weeks. I look at the good wigs and scared to order because of the bad reviews. So no orders for me. I will not be ordering a wig from there. To advertise the good hair for a cheap price does not mean the wig is suppose to...
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Anonymous
Anita

I'm changed my mind n thoughts ordering....I DONT WANT TO ORDER CYZ OF BAD REVIEWS * WHERE IS UR PHONE NUMBER? FRAUD FRAUD SCAM! I WILL GET THE FBI N CONSUMER TO FOLLOW UP ON ...

Anonymous
Anonymous

Be very afraid!!!! Don’t do it!!!!!

#1122968
Reply to reviews