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I used my credit card to pay for 4 dresses at dresslily.com .The email said I would get a tracking # for my items, it has been three weeks,no tracking # and no dresses, I call the customer service number and some girl with broken English answered and started making...
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Anonymous
Anonymous

How did you find the phone number? I can't find it anywhere.

JeepSux
JeepSux

dont use cc for website use a dc

#450406
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Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
I saw an ad for this website on facebook & a great looking white coat for cheap. It seemed too good to be true (free shipping & all) but I decided to give it a try. After paying for a tracking number the tracking website & courier were sketching. Package...
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Anonymous
STORM

I have experience the same deception I ordered from wish the sizes were three sizes too small the material was cheap the thread did not match the material the pants were burgu...

Anonymous
Anonymous

I can see its not the same coat. But it was a double breasted coat and you have buttoned it as a single breasted.

1.0
I didn't like
  • False advertising
  • Horrible customer service
  • Quality of item
#580626
Reply to reviews
Featured
Dresslily - Coat Review from Racine, Wisconsin
Dresslily - Coat Review from Racine, Wisconsin
Same here. This company is bogus. I purchased what I thought was a wool pea coat white the picture was amazing . What I got? Was a jacket made if felt. Even xl was to small for me in their sizes. I gave my self 2 sizes in leway just to b safe! Ha was I wrong. This...
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Anonymous
binoubelle

Never buy from this company it is a total scam, the pictures posted are way different from what u getting The quality is questionable and the dress I bought didn't even fit Yo...

Anonymous
Anonymous

Fake app

#562291
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Dresslily - I asked to cancel my order and get a refund, they didn't listen
Dresslily - I asked to cancel my order and get a refund, they didn't listen
I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom decided to order it for me so I'd have a nice coat this winter. I placed my order and 2 weeks later I started...
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Anonymous
Anonymous

I meant Dresslily on the coat that smelled like chemicals!

Anonymous
Anonymous

I purchased from Zoolilly and my coat I ordered to small and smelled like chemicals! I called to send back and get a refund. They told me it was to expensive to ship back to j...

1.0
I didn't like
  • Customer service
#546352
Reply to reviews
If you are one of the lucky few, you made your purchase through PayPal, this wioll explain to you how to get your money back. I order 3 shirts off of Dress Lily. I swim in XL shirts and some Larges, so I ordered large sizes and their one size only. My thought was, if...
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Anonymous
Michelle

I am a hard time just getting someone on the phone. They hang up on you when you are on hold.

Anonymous
Sid

completely correct. Dresslily scammed me out of 113 $ . *** of the World, can go to *** The assessment of the person's experience above is 100% accurate. Sid

1.0
I didn't like
  • Unprofessional behavior
  • Quality of clothing
  • Fake advertisement
#671418
Reply to reviews
Dresslily - Wrong description, The wrong product, The right attitude: Order Number: LB1810291234134629
Dresslily - Wrong description, The wrong product, The right attitude: Order Number: LB1810291234134629
Dresslily - Wrong description, The wrong product, The right attitude: Order Number: LB1810291234134629
Dresslily - Wrong description, The wrong product, The right attitude: Order Number: LB1810291234134629
Dresslily - Wrong description, The wrong product, The right attitude: Order Number: LB1810291234134629
Order Number: LB1810291234134629 Order time Oct 29,2018 12:34:12 PM It says the M3 plus bracelet on the product sales page. But the incoming product is a wristband called M3. When I explained the situation to the customer service unit, they produced a solution by...
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Anonymous
Anonymous

Dear Hatice, Thank you for your message. LB1810291234134629 We have completed your refund of 3.75USD on Dec 22. Please allow 7 to 14 working days for the transaction to appear...

4.9
I liked
  • Right attitude
  • Response you gave me
#1433106
Reply to reviews
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Below you can read exactly how Dress Lily responds to costumer complaints. I order several Items on 09/28 expedited shipping which cost I think 15 or 16 dollars extra so I could use the Halloween Items during Halloween and I also ordered some bathing suits so I could...
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1.0
I didn't like
  • Never got my order
  • Defective clothing
#1113144
Reply to reviews
Dresslily - Undependable Sizes
Dresslily - Undependable Sizes
Dresslily - Undependable Sizes
Dresslily - Undependable Sizes
Dresslily - Undependable Sizes
Order numbers LL1807230003335664, LL1806011123253806 swimming suits. I ordered 3 swimming suits from Dresslily.com and when I received them, they were labeled the same size, but actually, they were way off! (this is the 2nd order number listed above). I really liked...
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Anonymous
Anonymous

Dear Roberta, We regret any inconvenience or frustration that your experience has caused you. Please rest assured that we are always here to help you. LL1806011123253806 LL180...

3.9
I liked
  • Cheap prices and variety of clothing offered
I didn't like
  • Sizes are often wrong
#1369426
Reply to reviews
Dresslily - Original Samsung microSDXC 64GB
Dresslily - Original Samsung microSDXC 64GB
Dresslily - Original Samsung microSDXC 64GB
Dresslily - Original Samsung microSDXC 64GB
Dresslily - Original Samsung microSDXC 64GB
Everything was great. Easy to order, paid by PayPal. After one month package arrived. Well packed. It looks like on pictures. On front of blister there is a sticker You can check if the card its original. Durable card is water resistant, anti-magnetic, X-ray proof, and...
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5.0
I liked
  • Because the things i bought are the way i wanted
#1384333
Reply to reviews
Dec 3- I ordered (5 items 3 shirts and two hoodies) ALL showed in stock/available Dec 4- Dresslily Advised of "partial ship" Dec 10- I sent "ticket" asking what that means. Dec 11- Dresslily told me the last shirt should be "dispatched" 1-2 business days. they...
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Anonymous
Anonymous

Dear Customer, Thank you for your comment. Please note that all our items have varying processing times that are clearly marked on the product page. The total time it will tak...

1.6
I liked
  • Good prices
I didn't like
  • Looks like i will not get my items or a refund
#1431876
Reply to reviews