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I ordered 4 swimsuits from Dress Lilly. Unfortunately none were flattering or fit quite right. Trying to return them for a refund has turned into a huge ordeal. The company is insisting that I send them photos of the merchandise. The swimsuits aren't damaged or...
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1.0
#1286057
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I in good faith ordered a dress from this sight for my nephews graduation dinner. when I ordered it it stated it was in stock apparently it was only supposed to take a week for it to get to me. a weeks passes then I see that my shoes are on their way with the earings I...
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#1285588
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Dresslily - Refund of money

I paid for 3-5 day shipping. And my package comes a week and a half later
#1284595
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Dresslily - Where is my order

No answer please email me
#1282982
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Dresslily - Wrong item
On June 6, 2018 I ordered 4 dresses and they send me 3 dresses and an ugly big huge blouse with ghosts and witches printed on it!!! I never order a blouse. They think I’m so stupid I can’t tell the difference in between a dress and a horrible huge hallowing...
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1.0
#1281810
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Give the customers a sense of security,make it easy for them if they choose to leave or stay they might come back.don't let them feel like they are trap on your website.good customer services is important,you are not that bad.i was once a customer service Rep.
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Anonymous
Anonymous

Dear Customer,Thank you for taking the time to give us your feedback. We would like to express our sincere apology for any inconvenience caused to you during your order proces...

#1281703
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Their sizing charts are very confusing and incorrect, possibly due to inaccuracies in translation? The sizing charts make no sense. I found some shirts that I would like to buy, so I contacted Dresslily with my body measurements, but they would not or could not tell me...
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Anonymous
Anonymous

Dear Customer,Thank you for taking the time to give us your feedback.About size.Please review the product's measurements in the Size Chart under product information.You need t...

1.0
#1281488
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Very upset as to why my daughter has not gotten her birthday things that I ordered in May
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Anonymous
Anonymous

Dear Customer,We are sorry things have taken longer than expected.Please note that all our items have varying processing times that are clearly marked on the product page.The ...

#1281253
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Dresslily - Thumb Down
Dresslily - Thumb Down
I placed an order that came incomplete. When I requested to return the items because they did not fit I was told I had to wait for the remaining item to arrive (It took another week). Now that I have all items I am being told I can not return them because they are...
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Anonymous
Anonymous

Dear Customer,We regret to hear that you are having sizing issues.On all our Dresslily product pages, below the product description, we offer a clearly marked size chart to he...

2.6
#1280747
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I did not receive my order and I t the computer keeps kicking me out on my credit card! Help!
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Anonymous
Anonymous

Dear Customer,We are sorry things have taken longer than expected.Please note that all our items have varying processing times that are clearly marked on the product page.The ...

#1279491
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