Most helpful review

Dress Lily.com

I used my credit card to pay for 4 dresses at dresslily.com .The email said I would get a tracking # for my items, it has been three weeks,no tracking # and no dresses, I call the customer service number and some girl with broken English answered and started making...
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175 comments
#1708572

What a joke this site is. They took my payment first and then asked for address verification so I took a picture of a bill and blanked out the account #.

They did not accept the verification. I cancelled the order after speaking with an agent that continuously claimed she was in Washington DC.

until she relented she was in China. I will never use this Chicom company again.

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ID
#450406 Review #450406 is a subjective opinion of poster.
Loss
$60

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Verified Reviewer

Angry widow

I ordered 2 orders. 1 recived. 2nd is oaud for n late. Chat support was awful n unhelpful He refused to answer any n all questions. I saw 2nd order contain 3 items paid for are late. I want mu things immediately. No excuse n unacceptable my treatment. Ove haf enough of starff uncomfortable attuide. N disrespect

User's recommendation: Dont shop.

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ID
#4143360 Review #4143360 is a subjective opinion of poster.
Location
Ingleside, Texas

No confirmation/shipping info

I also made a second order that was never confirmed. Appears to be a total scam Order confirmed Inbox DRESSLILY service@***.com via email.shoplazza.com Thu, Jul 7, 6:26 PM to meDRESSLILY Order No. 00012060 Placed on Jul 08,2022 Order confirmed Hi christina schultz,...
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ID
#3808863 Review #3808863 is a subjective opinion of poster.
Location
Valencia, California

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Verified Reviewer
New Reviewer

Refund

I placed an order with your company and never received it. I called customer service they said they delivered it to the wrong address . I live at 1021 3rd street chillicothe mo64601. I want my money refunded to my account
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ID
#3807187 Review #3807187 is a subjective opinion of poster.
Location
Chillicothe, Missouri
Pros
  • Great when you recieve your prder
Cons
  • Are scamming people
Loss
$97
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Refund

I placed an order with your company and never received it. I called customer service and was told they delivered it to the wrong address ,I live at 1021 3rd street chillicothe mo 64601. I never received it and I wanty money refunded back into my account.thank you fir your tine
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ID
#3807183 Review #3807183 is a subjective opinion of poster.
Location
Chillicothe, Missouri

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Verified Reviewer
New Reviewer

I havent received my order on time