Dresslily - Review about Sweater from Philadelphia, Pennsylvania

1210 of 1559 Dresslily reviews

Ordered a sweater in extra-large & would not even fit my 10-year-old granddaughter!AND, there was a rip in the sleeve seam.

Also had no label. Told them I wanted to send back and I wanted my money back. Back and forth emails ended up with me having to keep the *** sweater which I can't do anything with! Simply because has to send back to China and it will cost more to send it back and they wouldn't pay for The postage!

Total rip off company!Never buy anything from Dresslily!

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Reason of review:
Damaged or defective
Product or service
Review category
Footwear and Clothing
review #674009

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1210 of 1559 Dresslily reviews

Dec 02, 2016 #1248853

Dear Customer,
We regret to hear that you are having sizing issues.
On all our Dresslily product pages, below the product description, we offer a clearly marked size chart. We ask that all customers refer to this before purchasing. We encourage customers to use their exact measurements when selecting a size to ensure they choose the correct one.
Please contact us with your order number and your email address in this link :https://support.dresslily.com/faq/index/index?st=1
We look forward to your reply,
Dresslily Customer Support Team

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