Massillon, Ohio
5 comments
Featured on Pinterest Not resolved

Horrible.doesn't look like picture.Made very cheaply.

Took 4 months to ship after an email that they were shipped 3 months ago so I thought they were lost.

No response for tracking and when they finally came in they look nothing like the picture.When asking for a refund I was blocked from contacting them

Review about: Jeans.

Review #733684 is a subjective opinion of a user.

1.3
Diversity of Products or Services
Product or Service Quality
Exchange, Refund and Cancellation Policy
Warranty
Discounts and Special Offers
Delivery Service
Advertised vs Delivered
Website
Value for money
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Brandeely
#1229073

Dear customer,

We want to extend our sincere apologies for the problems you have experienced.

Our customer service is available 24/7 on the livechat and via the tickets.We reply to all tickets within 24 hours.

Dresslily offers a 30 days warranty to return the products to us for a refund or exchange.

Could you please contact us with your order number and your email address with the title of”question from pissedconsumer”in this link:https://support.dresslily.com/faq/index/index?st=1.

Thanks for your support and kind understanding.Best Regards Dresslily Customer Service

Anonymous
to Brandeely Massillon, Ohio, United States #1229203

I posted this 1 year ago.The "jeans" are still in package.

Like i said it took 4months to come in and when i tried all revenues to refund i was blocked and avoided so i came here to warn people.

Im am way past 30days but if you could do something id appreciate it.Ill try contacting customers service again ty for the info

Anonymous
#1079394

Could you iron the appliques,so the fabric lies flat against the jeans?These don't look that bad on you!

Anonymous
to Anonymous #1080012

No they r absolutely terrible especially the top just cuts off no iron will help and i didn't buy these to sew my own jeans let alone wait 4mo for them and as far as not looking bad thank you but the front zipper is extremely long u look like a man and its no way jean fabric very cheaply made all i wanted was my money back and was denied so they will stay in package indefinitely

Anonymous
to Anonymous #1083682

This company is the same as modlily please look at their reviews I wasted 300. On stuff that was but awful they change names up a bit to keep tricking people into purchasing

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