Mesa, Arizona
1 comment
Not resolved

This white dress came with a dark spot in the MIDDLE of it, in the FRONT!My daughter had a modeling gig, but she couldn't wear the dress because of this spot!

She missed a paying gig! I washed my hands because the dress is white (other than the dark spot).

I will not pay to return this spotted dress.I want Dresslily to contact me.

Reason of review: Damaged or defective.

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Brandeely
#1231683

Dear customer,

We are really sorry that you are not satisfied with the item.

Dresslily offers a 30 days warranty to return the products to us for a refund or exchange.

Could you please contact us with your order number and your email address with the title of”question from pissedconsumer”?Here is link: https://support.dresslily.com/faq/index/index?st=1

Thanks for your support and kind understanding. Best Regards Dresslily Customer Service

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