Smyrna, Tennessee
1 comment
Not resolved

I ordered a sweater on black Friday and received something that kind of resembled it on January 2.What appeared to be a woven knit sweater online arrived to me as a printed cheap sweatshirt material.

The pattern does not match up on the front of the "sweater", al of the buttonsholes are not there or open, the pockets are sewn at different heights, and one side of the sweater is longer than the other in the front. I have been in touch with dresslily, and they offered to give me a credit of S12 and D points. Since this sweater is nothing like what was pictured and i had to wait over a month to receive it, i want my money back.

I wouldnt be caught dead in public in this item.After I declined their "store" credit, I have not heard anything else from them.

Review about: Cardigan.

Review #763768 is a subjective opinion of a user.

Delivery Service
Advertised vs Delivered
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Dresslily Sweatshirt
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with Dresslily?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Shenzhen, Guangdong, China #1166681
Dear customer,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
Please kindly send me a private message stating your order number or your account email address .
Here is link:
Please rest assured we will try our best to help you after we checked the detail information.
Thank you very much for your kind support in our work in advance! Best Regards Dresslily Customer Service

You May Also Like

"Same here. This company is bogus. I purchased what I thought was a wool pea coat white the picture was amazing . What I got? Was a jacket made if..." Read more
"Seems like I'm in the same situation as a number of other reviewers who were conned into buying items from Dresslily in December. I ordered a Mermaid blanked for a..." Read more
"I ordered and paid in full a jacket last Feb 01, 2017. Today is already March 08, 2017 and still no sign of delivery and the status is still processing...." Read more
"I worked as a front desk security officer for (Capital One) Sharebuilder for over two years. I am always on time and ready to work. I come to work with..." Read more
"Garnier is a disgusting company that I would never recommend. After over a year of not dying my hair, I decided to add a blue tint to my black hair...." Read more
"good day i have concern with my transaction last april 16,2017 to LBC EXPRESS visayas avenue branch i have sent a cellphone going to samar calbayog city without damage.But last..." Read more
"Don't waste your money ! I ordered a jacket and had to return it due to a fault. I received a replacement but this was about 4 sizes too big,..." Read more