Wichita Falls, Texas
1 comment
Not resolved

I ordered on 3 September 2015 with Dresslily and they apparently used a company called DavisMicro, did not recieved returned items I sent back or my money back.On 18 September 2015 ordered a dress, and apparently they used a company called IVAN, can not event find it on Internet.

Dresslily has been giving me the run around for the last 3 months, I have sent many emails to them sometimes they won't even reply back for weeks. Then when they do they are telling me that I didn't send item back to right address. The Post Office told me to use the address that was on the package they sent to me. I did just that, cause one of the messages from them were they told me to sent was a Chinese address.

I answered back and told them I was in America and do not write are speak Chinese. They have kept my money, and I have nothing for it. This company is a fraud, and untrustworthy. I will never use them again.

IVAN sent me a message saying item has been shipped, this was about first part of November.

They owe me a total of $65.73.USD.

Review about: Dress.

I didn't like: Do not live up to their word, Not dependable.

Review #760429 is a subjective opinion of a user.

Diversity of Products or Services
Value for money
Discounts and Special Offers
Price Affordability
Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy
Delivery Service
Advertised vs Delivered
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Dresslily?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Shenzhen, Guangdong, China #1166705
Dear customer,
Thanks for your important feedback .
We are really sorry for any inconvenience.
As you know,we need the detail information to check the issue.
Would you mind send your order number or email to our support center? Here is link: http://support.dresslily.com/
We will try our best help you to after we checked the information. Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

You May Also Like

"I received my merchandise on Thursday, 1-26-17 which was of no value to me because I was in Texas and the package arrived in Chicago. I needed it for an..." Read more
"From now on, I'll shop American. The item i purchased was nothing like its picture. And my second item didn't come with my order, which was ordered at the same..." Read more
"I ordered 2 items from Dress Lily and when I received the items they were not the correct items I ordered. I wrote to them explaining what..." Read more
"I was so disappointed after receiving the package that I could not look at the products until today. The quality is very poor. The colours are similar to the photos..." Read more
"good day i have concern with my transaction last april 16,2017 to LBC EXPRESS visayas avenue branch i have sent a cellphone going to samar calbayog city without damage.But last..." Read more
"I booked a 2 night stay, April 19-21 2017, at the Horseshoe Bossier City on April 17 2017. I used the TOTAL REWARDS website and selected a King non-smoking room...." Read more
"Garnier is a disgusting company that I would never recommend. After over a year of not dying my hair, I decided to add a blue tint to my black hair...." Read more
"Sometime back I went to see urologists in Panorama City for my varicocele vein problem named the doctors name was Dr Rude Arrogance and was treated rudely by him. I..." Read more