Update by user 1 day ago
after a couple months of exhausting correspondance with Dresslily between Paypal my Bank the BBB and you guys i was finally issued a refund and they said to "donate" the rags they sent me.I would be to embarrsed to donate them i threw them out. They didnt think their own clothes were worth the price of shipping lol.
Original review posted by user Jul 19
no customer -service ignore questions on PM-email lie about delivery dates take orders and money when they know the product wont be available They are playing a business game sell sell sell a product until you have enough to pay the manufacturing company avoid making any refunds then deliver the product way past its promised delivery date!!!!
If youneed any help you must wade through the complicated computer menu which is confusing to most older folks that arent that compuer saavy but thats all you got you cant reach a live person they have no phone#PLEASE ADD THESE TO YOUR LIST OF COMPLAINTS I STILL HAVENT RECEIVED MY MERCHANDISE
Review about: Dresslily Customer Care.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I liked: Mechandise.
I didn't like: No contact phone number, Error messages when trying to purchase, No response to questions they ignored them.