Dresslily - No contact

1012 of 1559 Dresslily reviews

These people have no way to be contacted...I recieved a ghastly looking blouse and wanted to get a return address or refund.

My email wouldn't go thru. The live chat never was available and the phone number wasn't correct. Guess I like many Americans have lost money with this company!!!!

I've tried reaching them on fb as well, no response...be careful!All I want is a refund but its aggravating when they won't help at all...at least they could give correct info......…

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Reason of review:
Poor customer service
Product or service
Review category
Footwear and Clothing
review #740920
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Had the same issue 0 Yes 0
1012 of 1559 Dresslily reviews

Oct 17, 2016 #1227976

Dear customer,
We are sorry to hear you've had difficulties to reach us.
Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
And Dresslily offers a 30 days warranty to return the products to us for a refund or exchange.
Could you please contact us with your order number and your email address with the title of”question from pissedconsumer”?Here is the link:https://support.dresslily.com/faq/index/index?st=1
Thanks for your support and kind understanding. Best Regards Dresslily Customer Service

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Jan 01, 2016 #1087129

I am having the same problem and it is the same shirt . I will never buy from them again .

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