Not resolved

I ordered a coat for my daughter-in-laws birthday in early October. I paid for expedited shipping to assure it arrived on time.

Early November I still had not received the item so I tried calling customer service and received a recording stating their hours in China. I submitted an online inquiry and was told that my order was delayed by the manufacturer and to please wait another 7-10 days. It is now mid December and I still have not received the coat. I have requested a full refund and have received no response from them.

I will never purchase from this company again and I will encourage everyone I know to beware of them. Facebook needs to ban this company from advertising on their site!

Product or Service Mentioned: Dresslily Coat.

Reason of review: Problem with delivery.

Monetary Loss: $61.

Preferred solution: Full refund.

I didn't like: I never received the items, Stole my money.

Company wrote 0 public responses to the review from Dec 15, 2014.
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