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I placed an order with Dresslily on 1.5.17 for a sweater to keep in my office. The price was good and it was a fashionable looking sweater.

It has been so long since I ordered the sweater that I almost forgot about it. I did remember placing the order and checked online to see the status of the order. It stated that it was shipped. As of 2.23.17 I still have not received my order.

I sure would like to know where my order is and if necessary either resend or give me a refund on my order.

It will be Summer before I receive my sweater and will have to wait until the end of the year to utilize! Not happy...

Product or Service Mentioned: Dresslily Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $21.

Preferred solution: Full refund.

I didn't like: Delivery of product not received.

Company wrote 0 public responses to the review from Feb 23, 2017.
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Brandeely
#1294872

Dear Customer,

We are really sorry for all the inconvenience.

Different shipping methods offer different shipping times and we ask that customers select a shipping method that suits them.

Would you mind sending us your valid order number or email address ?Here is link to contact us: https://support.dresslily.com/faq/index/index?st=1

Thank you very much for your kind support in our work in advance!

Dresslily Customer Support Team

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