Dresslily - HORRIBLE

657 of 1420 Dresslily reviews

I have been trying to get in touch with someone for the pass month on an item that was never shipped out to me.I never go my month back or has anyone even answer me to let me know what is going on.

Do not use them!!!! The live chat is never on for me to talk to a live person. Every time I try to email them it will not go thru.

It went thru once and no got back to me.AGAIN DO NOT USE THEM!!!

This review is a subjective opinion of a user.
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Exchange, Refund and Cancellation Policy
Delivery Service
Website
Discounts and Special Offers
Warranty
Value for money
Advertised vs Delivered
Diversity of Products or Services
Product or Service Quality
Price Affordability
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  • What I liked
      No items
  • What I disliked
    • Extremely upset

Reason of review:
All over the above
Preferred solution:
Full refund
Monetary loss:
$12
Product or service
Sweater
Review category
Footwear and Clothing
review #760141

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657 of 1420 Dresslily reviews
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Brandeely

May 31 #1166708 Shenzhen, Guangdong, China

Dear customer,
Thanks for your important feedback .
We are sorry that you have difficulty in contacting us..
You can contact us if you have any issues.
Here is link to contact us: http://support.dresslily.com/
We will try our best to help you after we checked the detail information. Thank you for your continued patience and kind understanding. Best Regards Dresslily Customer Service

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