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I ordered this long blonde wig a few months ago. Had problems with ur system processing order and payment.

As advised by ur support I'd enter again and again. Stating my concern of order and pymtm was told all was canceled out and the final entry which also took approxmx 1+mos. Finally accepted. Just received order.

In light blonde and ordered light blonde. The wig looks light brown with red hilighting. Then to make matters worse a few days later, I receive another of same wig. Mind u I've been waiting months for my order.

Obviouskyvmy order was not cleaned up corrected like I was told. I looked online at order and see all entries stillvremain showing two shipped recently. I payed tracking fees. Stated not available came regular mail this charge is bogus should b credited as well as refund of wigs.

In package received theirvus no description of WUG or shiopungvslup some Chinese writing. Box was tore up etc. OK then to top this nightmare I look at billing statement. I see DRESSLILY was paid $101.63 as well as Seller Hassan as well as PayPal.

And payment drawn against my Discover Card! Total mess. U want address to return these items that don't look like item on line at all.

I need payment credited back to my Discover Card.! So sad and disappointed!

Reason of review: Not as described/ advertised.

Location: Mountain View, California

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Elyanna Gvx

Dear Jennifer๏ผŒ

Thank you for your important feedback.

We offer the detailed measurement online,you need to check it before you place the order.

For your issue,we have arranged the refund and state the detail information in the email.

Could you please check it?

We very much regret for this inconvenience. Yours sincerely Dresslily Customer Service

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