Product: Dresslily Website Clear all filters (45 of 45 reviews match)
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Why have I been charged $1.12 to my card?Also I have been waiting on a tracking # for the items I ordered and cannot see anything. Another thing as well I tried paying with another Debit Card and your site was not allowing it to go through so I logged out and logged...
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Dresslily Website
#1052525
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Hiding behind unanswered phones, making impossible to sign in to contact, just the most un userfriendly webb site.Is ***, i will find a way and hunt you down unless i get answers on my refund. Already wasted time and money on order of items that didnt fit even with...
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Brandeely
Brandeely

Dear Customer, We are sorry that you were not satisfied with your order. We regret to tell you that there is no phone in our website,we will improve it in the future.Please no...

1.4
Product
Dresslily Website
#1013631
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SAVE YOUR MONEY!!There are no humans! they took my hard earned points that were to be a 10.60 credit against my order and they just disappeared. when i went to online chat the customer service agent tried to to tell me that i had used them on a prior order. This was...
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Brandeely
Brandeely

Dear Patricia ,Thank you for notifying us of your complaint.We have checked that the status of your order L1701101654273207 is waiting for payment.Could you please log in your...

2.3
Product
Dresslily Website
#988852
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Dresslily - Horrible experience. No way to contact them . Hung up on.

#1078947
1.0
Details
Accidentally ordered duplicate items of the same thing. Tried every way possible to contact company all to no avail. Checking out of the website is very confusing and there is no way to check your order before it is submitted.
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Customer service
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Product or Service Quality
Website

Dresslily - Address

#1042246
5.0
Details
Tried to change my address when i placed an order online but the system would not allow me to change my address so my order may go to the wrong address.
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Value for money

Dresslily Website Review

#1038512
4.0
Details
I wanted to order the beige, black, white and peach zig zag top round neck in 4x but the XL keeps popping up. Are all the tops in 4X sold out ?
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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Value for money
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Website

Dresslily Website Review

#1024623
1.9
Details
No answer website wont take any credit cards
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

This company has a website with no address or telephone number for the company.Their online chat is NEVER available. I placed an order LL1611171006409766 and only part of it arrived. I completed numerous online tickets asking where the rest of my order is and only...
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Brandeely
Brandeely

Dear Bette,Thank you for your important feedback.We at Dresslily offer many different shipping methods with varying shipping times. We will always do our best to meet the cust...

Anonymous
Anonymous

I WISH I KNEW THIS BEFORE I ORDERED MY ITEM. THE SAME THING HAPPENED TO ME! THEY NEED TO BE SHUT DOWN AND THROWN IN PRISON FOR THEIR SCAMMING PEOPLE!

1.0
Product
Dresslily Website
I didn't like
  • Only received part of my order
  • That they are in china and did not disclose that
  • Missing items
#978060
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I couldn't even order anything when I tried to put my address and it said no numbers allowed.I live in the United States the 99 percent of people have a number in their address. Then I spent a good 2 hours just trying to find out how to order from them customer service...
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Brandeely
Brandeely

Dear Customer,Thank you for your review.Would you please send us the screenshot about the issue?Please kindly contact us with stating your order number or the email address wi...

1.5
Product
Dresslily Website
#953066
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What I can add if that I will not do any business with Dresslily anymore and will not refer any of my friends to shop there. According to these negative post I wish I had seen this first. Sure they have good prices but it comes with a lot of bull ****. The items...
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Brandeely
Brandeely

Dear Customer, We are really sorry for all the inconvenience.Could you please contact us with your order number and your email address with the title of”question from pissedco...

1.5
Product
Dresslily Website
I didn't like
  • Dishonesty that they do
  • Marking items shipped when not ordered
#951473
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You can't sign in i am trying to put my phone number and doesn't work i want to make a purchase and looks impossible
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Brandeely
Brandeely

Dear customer,Thank you for your important feedback.Could you please contact us with your detail issues in this link:https://support.dresslily.com/faq/index/index?st=1Please s...

Product
Dresslily Website
#936142
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It want let me place my order
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Brandeely
Brandeely

Dear customer,Thank you for your message.  You can contact us if you have any other issues.Here is link to contact us: http://support.dresslily.com/Please send us the message ...

Product
Dresslily Website
#884167
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All of their products are from China. The sizes are Chinese & too small for Americans! It's impossible to return anything. I requested a return address 5 times! And I still never got an answer! Customer service is nonexistent! I spent $56 on this order & can't even...
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Brandeely
Brandeely

Dear customer,Thank you so much for your important feedback. We are really sorry that you want to return the items you received.Would you mind sending us your valid order numb...

1.7
Marcola, Oregon
Product
Dresslily Website
I didn't like
  • Unresponsibe
  • Not dependable
  • Sizing charts completely inaccurate
#817868
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You cannot reach these people through their customer support. You fill in service ticket and then when you hit submit it does not work. Tried live chat during the day and in evening and they say they are not available. Tried finding a phone number on their website and...
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Brandeely
Brandeely

Dear customerThank you for your valuable feedback. We are really sorry that you want to return your item.We very much regret issue and are fully committed to resolving it to y...

1.0
Product
Dresslily Website
#815021
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