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dress lily wont let me log into an account where I have ordered a jacket but it will not let me log into the acount
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1 comment
Anonymous
#1618950

Dear Customer, Thank you for contacting DressLily. If you' re having trouble logging in, please check your information and follow the steps below.

1. Clear Your Browser' s Cache and Cookies Your Internet browser' s "Help" menu will have instructions for how to clear the cache and cookies. 2. Incorrect E-mail Address Your e-mail address must be in this format: username@domain.com (or .net, .org, .edu, etc.).

If you have more than one e-mail address, be sure that you are using the correct e-mail address and password combination for the account you are trying to access. Also, if your computer is set to auto-complete the e-mail, make sure it' s the correct e-mail address listed. 3. Incorrect Password First make sure that you are entering the correct password.

Note that passwords are case sensitive e.g. "PASSWORD" and "password" will be recognized as two separate passwords. Ensure that your Caps Lock and Num Lock are off before entering your password. If you still cannot login, please take the following steps to reset your password: 1).

Click Forgot Your Password 2). Follow the on-screen instructions Copy the letters or number from the picture in the text entry box called “ Access code” and then click “ Continue” . 3). Please go to your email box, you will have received a new password for your DressLily account.

If you haven’t received our email after 2 minutes, please check your spams or junk email box as it may have ended up there.

Please contact us if after following the above instructions you still cannot login. DressLily Customer Support Team

Review
#1427394 Review #1427394 is a subjective opinion of poster.
Product
Dresslily Website
Reason of review
Damaged or defective

ürün göndermiyorlar | DressLily in Karlsruhe, Baden-Wurttemberg

1.0
Details
berbat bir site. kesinlikle alışveriş yapmayın. fiyatlar abartı. kampanyayla ürün satıyorlar sonra iptal ediyorlar. siparişler gönderilmiyor. 2 ürünümü 1 ay bekletip sonra iade ettiler. rezillik bu siteden alışveriş yapılmaz. uzak durun
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1 comment
Anonymous
#1618944

Dear Customer, Thank you for your comment. At DressLily all items have varying processing times based on their warehouse location and stock availability.

Please note that each item has it's processing time displayed clearly on the web page. The total time it will take to receive your order will be the processing time plus the shipping time. We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.

Would you mind messaging us your VALID order number? We will offer you a solution via the ticket center Many thanks, DressLily Customer Support Team

Review
#1421510 Review #1421510 is a subjective opinion of poster.
Product
Dresslily Website
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Deliver product or service ordered
5.0
Details
Nice Experiment - DressLily
That completely changed with Dresslily as there i obtained lots of great clothes at a very good price.Now i have loads of clothes in my closet and when i go out i feel beautiful and good in my innerself which is really impoertant for any person in this world,Thanks...
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Review
#1416404 Review #1416404 is a subjective opinion of poster.
Product
Dresslily Website
Pros
  • Regular discounts
Cons
  • I did not have any mistakes
Reason of review
Good customer service

Bardzo dobry sklep | DressLily in Lodz, Lodzkie

5.0
Details
Polecam ten sklep każdemu. Szybka wysyłka, tani towar, bardzo dobra jakość. Chyba każdy się ze mną zgodzi, ze to bardzo dobry sklep. Polecam kazdemu. Szybka dostawa. Dobra obsługa. Dobra jakość. {{Redacted}}
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Review
#1409174 Review #1409174 is a subjective opinion of poster.
Product
Dresslily Website
Reason of review
Good quality

Great Store | DressLily in White Plains, New York

5.0
Details
I like this store. Have nice promotions with great prices. Have good value products. I will buy more from this store! I bought a Samsung card and I'm very satisfied with this order. Dresslily is store for everybody. {{Redacted}}
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Review
#1400225 Review #1400225 is a subjective opinion of poster.
Product
Dresslily Website
Reason of review
Good quality
5.0
Details
I have been buying in this store for years and have never had problems with anything in Apsoluto, it must be taken into account that the customer service is quite good, they tend to respond quickly and the staff is attentive and also the items, everything I have...
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Review
#1379627 Review #1379627 is a subjective opinion of poster.
Product
Dresslily Website
Pros
  • El servicio al cliente
  • El estilo de la ropa
Reason of review
Good quality
4.8
Details
hello everybody since 1 year ago I ve started ordering on dresslily i ve received all my orders totally with any problems what I prefer its their huge variety of goods for example they sell dresses, pants,phone' accessories i ordered on dresslily because they had the...
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Review
#1339844 Review #1339844 is a subjective opinion of poster.
Product
Dresslily Website
Pros
  • Customer support and delivery delay
Reason of review
Good customer service
Im trying to do use my credit of $75.00 As im prompted to change my password now i go to change and hit the proceed button, but wont let me click proceed to claim the credit. In fact aftet both passwords are out in there is absolutely no way to click on any button on...
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3 comments
Anonymous
#1736608

Company is worthless! Should be reported to the Federal Trade Commision!

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Review
#1260337 Review #1260337 is a subjective opinion of poster.
Product
Dresslily Website
Reason of review
Order processing issue
4.7
Details
Very nice chinese shop online, where you can find everything, any gadgets, any clothes for a little price, free shipping worldwide for everything. There are always promotions, the delivery is about 3 or 4 weeks to France. For me the only thing to pay attention, it is...
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1 comment
Anonymous
#1484541

Dear Customer,We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.We look forward to seeing you at Dresslily .com again soon.Many thanks,Dresslily Customer Service Center

Review
#1256938 Review #1256938 is a subjective opinion of poster.
Product
Dresslily Website
Pros
  • Good pricing
Reason of review
Fair pricing
Tags
  • Cheap Product

Contact DressLily Customer Service

Website:
www.dresslily.com
Phone:
(202) 888-0973
All DressLily Contacts

DressLily Reviews

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DressLily reviews

Horrible experience. No way to contact them . Hung up on. | DressLily

1.0
Details
Accidentally ordered duplicate items of the same thing. Tried every way possible to contact company all to no avail. Checking out of the website is very confusing and there is no way to check your order before it is submitted.
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Review
#1078947 Review #1078947 is a subjective opinion of poster.
Product
Dresslily Website
Cons
  • Will not refund unsatisfied merchandise
  • No contact phone number
  • Took forever
Reason of review
Poor customer service