Product: Dresslily Website Clear all filters (0 of 46 reviews match)
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Im trying to do use my credit of $75.00 As im prompted to change my password now i go to change and hit the proceed button, but wont let me click proceed to claim the credit. In fact aftet both passwords are out in there is absolutely no way to click on any button on...
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Anonymous
Anonymous

Dear Customer,Thank you for your review.We are sincerely sorry for this situation.As for your issue, could you kindly take some screenshots for it and email us at support@Dres...

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Dresslily Website
#1260337
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Dresslily - Horrible experience. No way to contact them . Hung up on.

Accidentally ordered duplicate items of the same thing. Tried every way possible to contact company all to no avail. Checking out of the website is very confusing and there is no way to check your order before it is submitted.
1.0
Details
Customer service
Location
Product or Service Quality
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Product
Dresslily Website
I didn't like
  • Will not refund unsatisfied merchandise
  • Stealing money
  • Took forever
#1078947
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Why have I been charged $1.12 to my card?Also I have been waiting on a tracking # for the items I ordered and cannot see anything. Another thing as well I tried paying with another Debit Card and your site was not allowing it to go through so I logged out and logged...
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Dresslily Website
#1052525
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Dresslily - Address

Tried to change my address when i placed an order online but the system would not allow me to change my address so my order may go to the wrong address.
5.0
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Value for money
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Dresslily Website
#1042246
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Dresslily Website Review

I wanted to order the beige, black, white and peach zig zag top round neck in 4x but the XL keeps popping up. Are all the tops in 4X sold out ?
4.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Website
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Dresslily Website
#1038512
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Dresslily Website Review

No answer website wont take any credit cards
1.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
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Dresslily Website
#1024623
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Hiding behind unanswered phones, making impossible to sign in to contact, just the most un userfriendly webb site.Is ***, i will find a way and hunt you down unless i get answers on my refund. Already wasted time and money on order of items that didnt fit even with...
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Anonymous
DARLENE

ON 1-20-2018 I ORDERED 4 DIFFERENT STYLE WIGS AND ONLY GOT 3. THE QUILTY OF THE PRODUCT IS TRASH I WANT MY MONEY BACK THEY WASN'T EVEN DONE RIGHT THERE IS NO WAY TO CONTACT YA...

Brandeely
Brandeely

Dear Customer, We are sorry that you were not satisfied with your order. We regret to tell you that there is no phone in our website,we will improve it in the future.Please no...

1.4
Product
Dresslily Website
#1013631
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SAVE YOUR MONEY!!There are no humans! they took my hard earned points that were to be a 10.60 credit against my order and they just disappeared. when i went to online chat the customer service agent tried to to tell me that i had used them on a prior order. This was...
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Brandeely
Brandeely

Dear Patricia ,Thank you for notifying us of your complaint.We have checked that the status of your order L1701101654273207 is waiting for payment.Could you please log in your...

2.3
Product
Dresslily Website
#988852
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This company has a website with no address or telephone number for the company.Their online chat is NEVER available. I placed an order LL1611171006409766 and only part of it arrived. I completed numerous online tickets asking where the rest of my order is and only...
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Brandeely
Brandeely

Dear Bette,Thank you for your important feedback.We at Dresslily offer many different shipping methods with varying shipping times. We will always do our best to meet the cust...

Anonymous
Anonymous

I WISH I KNEW THIS BEFORE I ORDERED MY ITEM. THE SAME THING HAPPENED TO ME! THEY NEED TO BE SHUT DOWN AND THROWN IN PRISON FOR THEIR SCAMMING PEOPLE!

1.0
Product
Dresslily Website
I didn't like
  • That they are in china and did not disclose that
  • No address or telephone number listed
  • Only received part of my order
#978060
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I couldn't even order anything when I tried to put my address and it said no numbers allowed.I live in the United States the 99 percent of people have a number in their address. Then I spent a good 2 hours just trying to find out how to order from them customer service...
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Brandeely
Brandeely

Dear Customer,Thank you for your review.Would you please send us the screenshot about the issue?Please kindly contact us with stating your order number or the email address wi...

1.5
Product
Dresslily Website
#953066
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