Product: Dresslily T-shirt Clear all filters (21 of 21 reviews match)
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Dresslily - Wrong size

This t shirt that is not the gray one it is the brownish onr with a touch of lace is size says 4x its a medium. Must have got marked wrong in factory. I need to exchange it for a 4x. I dont want to have to pay for shipping and handling. Please help
Product
Dresslily T-shirt
#1091288
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Dresslily - Return

Dresslily - Return
Not sized correctly 4x = XL want refund but can't get to customer service.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Dresslily T-shirt
#1045864
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My order is missing a t-shirt and one t-shirt says large but it's Small I'm calling my Lawyer
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Brandeely
Brandeely

Dear customer,We wish to apologize for any inconvenience We offer you the measurements under product information. I recommend you to refer to the specific measurements in the...

Product
Dresslily T-shirt
#923144
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I ordered something on Dec 28th that I have not received. They say it's been sent but I don't believe them. I called them, they don't answer the phone I emailed them and I clicked on 'live chat' on their website to no avail. I finally got thru on FB messaging and was...
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Brandeely
Brandeely

Dear customer,Thanks for your message.We are really sorry that you did not received your order.As you know,we need the detail information to check the issue and offer you bett...

Anonymous
Sjones

Where did you even find a phone number for them?

1.3
Jackson, Wyoming
Product
Dresslily T-shirt
#790524
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All I can say, if you order clothing from china the result will be: *The clothing is too small. *The returns are a nightmare. *The items never look in the picture how they do in real life. To be honest the sweater I ordered from Dreslilly looked like a Cashmere sweater...
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Brandeely
Brandeely

Dear customer,Thank you for your important feedback and for letting us about your experience with us.We are really sorry that you did not satisfied with the item you received....

Product
Dresslily T-shirt
I didn't like
  • Garbage quality of item
  • Shipping took forever
#781194
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I want to know when will i rceive my 2shirts
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Brandeely
Brandeely

Dear customer,We very much regret that the inconvenience has occurred.As it is long distance transport,the packages may be delayed by various factors.Could you please contact ...

Product
Dresslily T-shirt
#780077
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I ordered this black spiderman t-shirt from them in September, cheap, although just a mere one or two bucks cheaper than amazon. In November, pissed about not getting anything from them, no item, no excuses even, I decided to fill in a ticket to their non-existant...
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Brandeely
Brandeely

Dear customer,Thank you so much for your important feedback. We are really sorry that you did not received your order.Would you mind sending us your valid order number or emai...

1.0
Product
Dresslily T-shirt
I didn't like
  • Are scamming people
  • Awful customer service
  • Not receiving my order but cc being charged
#778461
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I saw a cute red blouse with lace inset in sleeves. I watched the price drop and finally bought it, but did standard shipping. When i read that it will ship anywhere from "5 to 25 BUSINESS days", I realized that it was going take every bit of those 25 business days. ...
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Brandeely
Brandeely

Dear customer,Thank you so much for your important feedback. We are really sorry any inconvenience.Would you mind sending us your valid order number or email address? If we ma...

Product
Dresslily T-shirt
#771961
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I ordered 2 tops and they were not only to small, but the pictures showed them as long shirts, when they were more like cropped tops. This is what they want you to do instead of just letting you return them for a store credit: Size: While we strive to provide you with...
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Brandeely
Brandeely

Dear customer,Thank you for your important feedback and for letting us about your experience with us.We wish to let the customer know that we are extremely sorry for their dis...

1.0
Product
Dresslily T-shirt
I didn't like
  • Never again will i purchase from them
#762562
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Dresslily - Worst quality and customer support ever!
I order online frequently but have never encountered a company as bad as DressLily! I purchased a shirt from Dresslily. The "quality" was laughable - it was complete trash! No hems just ragged strings, inches off when buttoned at the neck, oil spots... I tried repeated...
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Brandeely
Brandeely

Dear customer,Thank you for notifying us of your complaint.We are deeply sorry about this inconvenience. We will do our best to help you. I am sorry to tell you that we can no...

1.7
Product
Dresslily T-shirt
I didn't like
  • No contact phone number
  • Defective clothing
  • Garbage quality of item
#759366
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