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I placed an order on Dec. 5th and still do not have any information on when it will actually be shipped out.

I have emailed several times and have been told that it is ready to be shipped. Someone gave me a tracking number, but I do not even know what service the number is for so I can't track it. This was ordered as a gift from my daughter to her friend and I have now had to order it from somewhere else so that it arrived in time!

This is ridiculous!! I have told them that if they cannot tell me where or when my order was shipped or will be shipped then cancel it.

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have you received it yet? I rdered and it said shipped on the 4th but haven't received it and I cant get intouch with anyone. I'm starting to worry because this is Christmas gifts for my small children and they are really wanting it.

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