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I have not received the bulk of my packages I’m missing 16 items | DressLily

1.0
Details
Get my money back! Scammers
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Review
#1687910 Review #1687910 is a subjective opinion of poster.
Service
Dresslily Shipping Service
Cons
  • Every part of this building
Reason of review
Problem with delivery
Loss
$287
Tags
  • scams online
  • Misleading Images
  • Bad Quality Jacket
  • Dresslily Scam
  • Terrible Service From Dress Lily

I have not received the bulk of my packages I’m missing 16 items | DressLily

1.0
Details
I have spent over 300 $. Of merchandise! I received small packages worth about 68.00 the rest Hass not been received! I call once a week and the outcome is the same wait!!!! Over 7 weeks have passed no resolution! Do not order from them they are scammers!!!!!
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Review
#1687904 Review #1687904 is a subjective opinion of poster.
Service
Dresslily Shipping Service
Cons
  • All
Reason of review
Problem with delivery
Loss
$287
Preferred solution
Full refund
1.0
Details
I ordered over $100 worth of clothes and shoes a month ago. I had expedited shipping and was supposed to receive my items within 5-7 days. It has been 4 weeks and I still have not received my order. I submitted a ticket and they said it would be at least 2 weeks before...
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Review
#1642300 Review #1642300 is a subjective opinion of poster.
Service
Dresslily Shipping Service
Cons
  • Extremely upset
  • Took forever
Reason of review
Order processing issue
Loss
$70
Preferred solution
Full refund

Bogus online company | DressLily

1.0
Details
I have ordered from DressLily. The Package Tracking link that you need to click on in the e-mail, was MALWARE software. I am still waiting. No package received.... Please do NOT support this online clothing company!!!
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Review
#1631514 Review #1631514 is a subjective opinion of poster.
Service
Dresslily Shipping Service
Cons
  • Product not delivered and impossible to track with malware sent
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

My order | DressLily in Amsterdam, North Holland

ik heb nog steeds mijn order nog niet ontvangen
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Review
#1574377 Review #1574377 is a subjective opinion of poster.
Service
Dresslily Shipping Service
Reason of review
Order processing issue

Not yet received order | DressLily in Cicero, Illinois

2.0
Details
No e recibido mi pedido quiero saber si ya me enviaron mi pedido
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Review
#1567805 Review #1567805 is a subjective opinion of poster.
Service
Dresslily Shipping Service
Reason of review
Order processing issue

Horrible | DressLily

1.0
Details
It’s been over 5 weeks and I still haven’t received my item. The customer service was just so weird and wouldn’t answer if I will be getting my item anytime soon.
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Review
#1559901 Review #1559901 is a subjective opinion of poster.
Service
Dresslily Shipping Service
Reason of review
Order processing issue
placed an order, waited 3 months and never heard a word from this company. Worst customer service ever. All inquiries were conducted by service ticket, so impersonal. They never initiated any communication regarding the fact that they were never going to fill the order.
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1 comment
Anonymous
#1699199

Dear Customer, We are sorry things have taken longer than expected. Please note that all our items have varying processing times that are clearly marked on the product page.

The total time it will take to receive your item is the processing time plus the shipping time. Would you mind messaging us your VALID order number?

We will offer you a solution via the ticket center. Many thanks, DressLily Customer Support Team

Review
#1548765 Review #1548765 is a subjective opinion of poster.
Service
Dresslily Shipping Service
Reason of review
Order processing issue
I was in the process of checking out when I realized that my order was over $45 so I qualified for free shipping yet I was being charged. Additionally, I used a coupon and on the "invoice" it showed that the amount was taken off yet the total did not reflect it. I...
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1 comment
Anonymous
#1688985

Dear Customer, We are sorry to hear that you were not satisfied with your order. We always aim to offer our customers the best solutions to their issues in line with our policies.

Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.s. Would you mind messaging us your VALID order number?

We will offer you a solution via the ticket center. Many thanks, DressLily Customer Support Team

Review
#1536428 Review #1536428 is a subjective opinion of poster.
Service
Dresslily Shipping Service
Reason of review
Pricing issue

Contact DressLily Customer Service

Website:
www.dresslily.com
Phone:
(202) 888-0973
All DressLily Contacts

DressLily Reviews

  1. 1053 reviews
  2. 350 reviews
  3. 125 reviews
  4. 77 reviews
  5. 153 reviews
DressLily reviews
2.7
Details
As soon as I found DressLily early 2018, I loved it. The clothes were cheap, arrived quickly, and fitted me perfectly. All of my favourite clothes are from DressLily. However, back in January 2019, I ordered 9 items from them with the expedited shipping (they should...
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Review
#1529025 Review #1529025 is a subjective opinion of poster.
Service
Dresslily Shipping Service
Pros
  • I love the prices and selection
Cons
  • Unrealiability
  • Lack of communication
  • Delayed shipment
Reason of review
Order processing issue
Loss
$182
Preferred solution
Deliver product or service ordered
Tags
  • Ship transport
  • Dresslily Customer Support