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Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Value for money
1 comment

I order things from overseas alot (outside U.SA.) and the prodcut gets here within a week. It has been almost three weeks since placing an order with DressLily and still no product has been delivered to my home.

If the order is not here by tomorrow I am going to dispute the charge. This meeans they sell items without the product to backup the sale and then send it when they have acquired it to send. It is an old and dishonest trick.

There is nowhere on their web site to get help with the issue which is another stall tactic. I will never order from them again.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problem with delivery of dresslily shipping service and associated monetary loss in the amount of $27. Dresslily needs to issue a full refund according to poster's claims.

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Dear Customer,

Thank you for taking the time to write a review.

All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.

Could you please contact us with your order number and your email address with the title of”question from pissedconsumer”in this link:

Thanks for your support and patience. Dresslily Customer Support Team

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