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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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1 comment

I am a big consumer of dresslily.com.

I ordered a lot of item - some of them was ok, but some of them was with poor quality.

Another problem is that the sizes doesnt match always.

I ordered a lot of items 2XL but not all of them was according the size chart.

From the other hand the stuff of the help service are very kind and helpful. I recommend better quality control.

Reason of review: Bad quality.

I liked: Costumer service.

I didn't like: Poor quality sometimes and the size difference.

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Anonymous
#1622522

Dear Customer, We regret to hear that you are having sizing issues. On all our DressLily product pages, below the product description, we offer a clearly marked size chart to help our customers choose the correct size.

Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices. We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.

Would you mind messaging us your VALID order number?

We will offer you a solution via the ticket center. We look forward to your reply, DressLily Customer Support Team

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