Idaho Falls, Idaho
1 comment
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This company will send you items that are COMPLETELY wrong and won't refund you the money.I ordered 5 items in December of 2014 and realized immediately that they weren't what I ordered.

It took 3 months to explain this to them. Finally in March, they agreed to a full refund. I checked my account and they only refunded a quarter of the full price. I have been in contact with them for 2 years now trying to get my money back.

Seriously, DON'T EVER ORDER FROM THIS WEBSITE.They are absolute theives.

Review about: Dresslily Dress.

Reason of review: Poor customer service.

Monetary Loss: $131.

Preferred solution: Full refund.

I didn't like: No proper refund, That i got robbed at christmas, Being scammed, Shipping took forever.

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Shenzhen, Guangdong, China #1164751

Dear customer,

Thanks for your message.

We wish to apologize for any inconvenience.

As you know,we need the detail information to check the issue.

Could you please offer us your order number or email address to us so we can check the information for you.

Here is link: Appreciate your cooperation and kindly understanding in advance! Yours Sincerely Dresslily Customer Service

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