Idaho Falls, Idaho
1 comment
100% full Not resolved

This company will send you items that are COMPLETELY wrong and won't refund you the money.I ordered 5 items in December of 2014 and realized immediately that they weren't what I ordered.

Related: Dresslily - I don't have any issues with the products i received

It took 3 months to explain this to them. Finally in March, they agreed to a full refund. I checked my account and they only refunded a quarter of the full price. I have been in contact with them for 2 years now trying to get my money back.

Seriously, DON'T EVER ORDER FROM THIS WEBSITE.They are absolute theives.

Review about: Dress.

I didn't like: No proper refund, That i got robbed at christmas, Anything about this fake place, Being scammed, Shipping took forever.

Review #767061 is a subjective opinion of a user.

PRODUCT OR SERVICE Dresslily Dress
Reason of Review / Monetary Loss Poor customer service / $131
Preferred solution Full refund

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Brandeely
Shenzhen, Guangdong, China #1164751

Dear customer,

Thanks for your message.

We wish to apologize for any inconvenience.

As you know,we need the detail information to check the issue.

Could you please offer us your order number or email address to us so we can check the information for you.

Here is link: http://support.dresslily..com/ Appreciate your cooperation and kindly understanding in advance! Yours Sincerely Dresslily Customer Service

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