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Purchase elsewhere | DressLily

1.4
Details
Sizes way off and returning is a joke
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Review
#1742071 Review #1742071 is a subjective opinion of poster.
Product
Dresslily Dress
Pros
  • Low prices
Reason of review
Return, Exchange or Cancellation Policy
Loss
$53
Preferred solution
Full refund

Paid for 5-8 day shipping | DressLily in Winter Springs, Florida

1.0
Details
Paid for 5-8 day shipping and it didn’t show up in the time frame. Asked for a refund on shipping and was told it is out of there control.
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Review
#1668491 Review #1668491 is a subjective opinion of poster.
Product
Dresslily Dress

Perfection | DressLily

5.0
Details
I have had no issues with dresslily. I ordered 4 items back in November in hopes to have a new dress for Christmas. Every item i received fit perfectly and arrived in a timely manner.
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Review
#1524697 Review #1524697 is a subjective opinion of poster.
Product
Dresslily Dress
Reason of review
Good quality
Dresslilly is awful ! The quality of the dresses are a disgrace. I recently purchased 8 dresses and have only received 4. All of the arrived wrinkled and felt like polyester material. One even had scuff marks on it. And I still have yet to receive the other half of me...
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1 comment
Anonymous
#1665101

Dear Customer, We are sorry your order has not met your expectations. Our products are quality checked before being sent out to our customers.

We strive to give our customers the best quality at the lowest prices. We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm. Would you mind messaging us your VALID order number?

We will offer you a solution via the ticket center. We look forward to hearing your reply, DressLily Customer Support Team

Review
#1498085 Review #1498085 is a subjective opinion of poster.
Product
Dresslily Dress
Reason of review
Bad quality
5.0
Details
Great online shopping experience - DressLily
Further to my order LL1807181250407485 that was shipped on July 19, 2018.. Gorgeous dress, beautiful material, just like in photo and with excellent price, came to me even before expected. I was a little skeptical about shopping online because it was very important to...
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Review
#1389581 Review #1389581 is a subjective opinion of poster.
Product
Dresslily Dress
Pros
  • Good quality of material
  • Fast shipping
  • Best prices
Reason of review
Good quality
Tags
  • Great Quality
5.0
Details
Great dresses! - DressLily
Great dresses! - DressLily
Great dresses! - DressLily
If you want quality clothing at a low cost, I strongly recommend shopping at Dresslily.com. They have a huge selection of clothing and household items. I have purchased many dresses. My last order, L1706191339252846, was for 3 dresses. All fit true to their size chart....
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Review
#1371137 Review #1371137 is a subjective opinion of poster.
Product
Dresslily Dress
Pros
  • I liked the quality and price of the clothing
Reason of review
Good quality
Tags
  • Plus Size
  • Great Quality
  • Plus Fashion
  • Good Pricing
  • Great Style
5.0
Details
I had a really great experience ordering a dress from Dresslily. The size charts were very clear and accurate. Real models were used to show the dress. The models details were even listed (height, size worn, etc), which was great for making comparisons when choosing...
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Review
#1367689 Review #1367689 is a subjective opinion of poster.
Product
Dresslily Dress
Pros
  • Almost all
Reason of review
Good quality
Tags
  • women clothing
1.0
Details
I paid for 5 items but received only 4, product is of the worst quality, you cannot contact anybody, i sent an email 3 days ago still waiting gor a respond
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1 comment
Anonymous
#1569104

Dear Customer, We are sorry your order has not met your expectations. Our products are quality checked before being sent out to our customers.

We strive to give our customers the best quality at the lowest prices. We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm. Would you mind messaging us your VALID order number?

We will offer you a solution via the ticket center. Thanks, DressLily Customer Support Team

Review
#1357804 Review #1357804 is a subjective opinion of poster.
Product
Dresslily Dress
Reason of review
Bad quality
3.1
Details
I ordered five dresses which were all the same size, however upon trying them some were too big, so the sizes are a little off! It was difficult to arrange a return of the dresses that I didn't want (they didn't want to let me at first and then offered me less than...
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1 comment
Anonymous
#1552642

Dear Customer, We regret to hear that you are having sizing issues. On all our DressLily product pages, below the product description, we offer a clearly marked size chart to help our customers choose the correct size.

We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm. Would you mind messaging us your VALID order number?

We will offer you a solution via the ticket center. We look forward to your reply, DressLily Customer Support Team

Review
#1341601 Review #1341601 is a subjective opinion of poster.
Product
Dresslily Dress
Pros
  • Prices of products
Cons
  • Returns policy and customer service
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Contact DressLily Customer Service

Website:
www.dresslily.com
Phone:
(202) 888-0973
All DressLily Contacts

DressLily Reviews

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DressLily reviews
4.8
Details
Perfect place for online shopping! - DressLily
Perfect place for online shopping! - DressLily
Perfect place for online shopping! - DressLily
I really love this shop, shipping time (to Finland) is fast, products are always as promised, size info is accurate and easy to convert. My latest order (L1807030800279222, date Jul 03,2018) I ordered Vintage dress, lace back tanktop, and Skew neck floral t-shirt. All...
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Review
#1334874 Review #1334874 is a subjective opinion of poster.
Product
Dresslily Dress
Reason of review
Good quality