Product: Dresslily Customer Care Clear all filters (0 of 123 reviews match)
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Dresslily - Fraud

Where do I start. I have paid and they haven't sent items. There response was to just " wait " . These items were for a US MARINE that will be visiting for Christmas and they really dont care. Customer service is a complete joke. How can they still do business in this country.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Dresslily Customer Care
#1421943
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This company is HORRIBLE! NEVER BUY ANYTHING HERE! I ordered four things from them: one came ripped, one came and was nothing, and I mean NOTHING like advertised, and the last two items would not even fit children, maybe a Barbie. After I got the first two items and...
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Anonymous
Anonymous

Dear Customer, We are sorry your order has not met your expectations. Our products are quality checked before being sent out to our customers. We strive to give our customers ...

1.9
Product
Dresslily Customer Care
I didn't like
  • Stealing my money
  • Scam
  • Cheap broken products
#1400699
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Dresslily - I did not ask for a refund

I tired to call but got hung up on i did not ask for a refund
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Dresslily Customer Care
#1397996
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I recently purchased a Lenovo Watch 9 smartwatch from Dresslily for less than $20 thanks to an offer (coupon) that ran at that time. I paid safely through Paypal but I was worried that due to the original price (about $45), the package would be due to import and other...
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5.0
Product
Dresslily Customer Care
I liked
  • Low prices
  • Variety of products and free shipping
#1396025
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Dresslily - Worth trusting online shop

I have bought some items at Desslily and never had any problems with delivery or anything else. The support is really nice, they even bother to ask i the order was received if you forget to confirm that. I can definitely recommend this shop! More details is too short (minimum is 100 words). {{Redacted}}
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Dresslily Customer Care
#1394064
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Resolved
I love Asians so that title is to remind everyone they are shipping out of Asia you'll learn as you read the small print afterwards, thinking they can actually priority ship! They say they can expedite shipping and so you pay more only to learn they cannot speed...
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Anonymous
Anonymous

Dear Customer, We regret to hear that you are having sizing issues. On all our DressLily product pages, below the product description, we offer a clearly marked size chart to ...

Product
Dresslily Customer Care
#1393458
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Everything I buy from Dresslily is what I expect. Super fast delivery. I was surprised how fast delivery was, considering that it was sent from China to Poland. Their customer service is amazing, always fast and a concrete answer and explanation. I had a good...
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5.0
Product
Dresslily Customer Care
#1391233
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They are not even deserving of one star; this is the worst company I have ever purchased a product from and definitely will not make the mistake again. I am certain they will respond to this review with some generic apology statement stating how much they value their...
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Anonymous
Anonymous

Dear Customer, We regret to hear that you are having sizing issues. On all our DressLily product pages, below the product description, we offer a clearly marked size chart to ...

1.1
Product
Dresslily Customer Care
#1390550
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Originally I was hesitant about making purchases from Dresslily, I have read many not so good reviews and experiences about ordering from other countries; however, my experience with Dresslily has been nothing but positive. I feel the garments are nicely made and they...
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4.6
Product
Dresslily Customer Care
I liked
  • Good customer service
#1385515
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I had order a jacket from your site but without my acknowledge it has canceled and the amount has refunded but still i have not got my money back. But iam still not understanding why the order was canceled
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Anonymous
Anonymous

Dear Customer, Thank you for taking the time to write a review Would you mind messaging us your VALID order number? We will offer you a solution via the ticket center. Please ...

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Dresslily Customer Care
#1385297
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