Product: Dresslily Customer Care Clear all filters (0 of 88 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Ordered a canvas print of Chat Noir (black cat). Waited ages for it. Whrn it can it was very wrinkled because it was packgaged badly. Ordered in August 2018 and received it end of September. Emailed loads of times but got no reply. Finally, got them on live chat. They...
Read more
Anonymous
Anonymous

Dear Customer, We are sorry to hear that you were not satisfied with your order. We always aim to offer our customers the best solutions to their issues in line with our polic...

1.5
Product
Dresslily Customer Care
#1371400
Reply to reviews
Yes I tried calling and the website I've been unsuccessful. It's easy to order but *** getting a refund.
Read more
Anonymous
Anonymous

Dear Customer, We are sorry to hear that you were not satisfied with your order. We always aim to offer our customers the best solutions to their issues in line with our polic...

1.0
Product
Dresslily Customer Care
#1365955
Reply to reviews
I ordered two bikinis from them recently. They didn't arrive on time, so I was desperately trying to find other ways to contact them on their website. After submitting several tickets, their helpful staff replied to me and sent me replacements. I'm really grateful for...
Read more
Product
Dresslily Customer Care
#1340621
Reply to reviews
There is indeed something strange with the DressLily size code, as I had ordered 3XL and 4XL sizes using their guide, when my usual size is a standard European XL, and despite this their 3XL and 4XL sizes were too small. I hence filed a ticket with their customer...
Read more
4.5
Product
Dresslily Customer Care
I liked
  • Customer support quick reaction
I didn't like
  • Strange size code
#1337714
Reply to reviews
Every order I so far placed was correctly delivered to my house and also complete. In one of my deliveries there was a shirt that wasn't what I expected and the support desk was very understanding and did a good job. I'm loving the site and I like the different...
Read more
Product
Dresslily Customer Care
I liked
  • Style
  • Website
  • Fashion clothes
#1336653
Reply to reviews
Don"t buy from these people. I ordered a couple of items my husband wanted and when one didn't fit, all I got was a series of emails telling me they would handle it. They just delay and delay until you cannot return. I totally regret ordering and I am going to report...
Read more
Anonymous
Anonymous

Dear Customer, We are sorry to hear that you were not satisfied with your order. We always aim to offer our customers the best solutions to their issues in line with our polic...

1.5
Product
Dresslily Customer Care
#1327704
Reply to reviews
no customer -service ignore questions on PM-email lie about delivery dates take orders and money when they know the product wont be available They are playing a business game sell sell sell a product until you have enough to pay the manufacturing company avoid making...
Read more
Anonymous
jack mcintosh

no arrangements have been made to reimburse me for the "EXPEDITED SHIPPING" any reputable company would do so automaticaly. I sill havent recieved my mechandise i did get an e...

Anonymous
jack mcintosh

you say you have cleatly narked processing times then you turn around and accept even more money for expedited delivery you guy just lie and talk in circles out your *** if al...

1.0
Product
Dresslily Customer Care
I liked
  • Mechandise
I didn't like
  • Error messages when trying to purchase
  • No contact phone number
  • No response to questions they ignored them
#1307786
Reply to reviews
dresslily customer service responded back to me within less than 24 hours and explained the tracking details. And kept checking whether i got the package delivered. And yes, i got the package delivered within next couple of days. i was about to stop shopping there and...
Read more
4.4
Product
Dresslily Customer Care
I liked
  • Designs on photos
  • Items advertised
#1307488
Reply to reviews
I found some shirts that I would like to buy, so I contacted Dresslily with my body measurements, but they would not or could not tell me what size shirts I needed to order, so I ended up not placing an order with Dresslily. Until Dresslily can figure out how to...
Read more
Anonymous
Anonymous

Dear Customer,Thank you for taking the time to give us your feedback.About size.Please review the product's measurements in the Size Chart under product information.You need t...

1.0
Product
Dresslily Customer Care
I didn't like
  • Customer service
#1281488
Reply to reviews
It took almost 2 weeks to browse all of the nice beautiful items here on Dresslily so, I ordered close to $300 worth of items however once I received the items there were only 2 items that arrived which were what I actually ordered but was not satisfied with the...
Read more
Anonymous
Anonymous

Dear Customer,We are sorry that you were not satisfied with your order.Dresslily provides very accurate product descriptions on all of our product pages.Would you mind messagi...

1.6
Product
Dresslily Customer Care
I didn't like
  • Items that i received
#1256242
Reply to reviews