Product: Dresslily Customer Care Clear all filters (78 of 78 reviews match)
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i received the wrong item but dresslily replaced it with the correct item free of charge and I did not have to send back wrong item i love dresslilly the clothes are very nice great quality and fit well they have a very nice selection and the staff is always nice and...
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Anonymous
Anonymous

Dear Customer,We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of t...

5.0
Product
Dresslily Customer Care
#1235377
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Two months ago trying to get in contact every sense to get my money back. I didnt get what i ordered and it was sent back.im very upset
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Anonymous
Anonymous

Dear Customer,Thank you for your review.All of our items have varying shipping times based on the shipping method chosen by the customer during check out.See here for more det...

Anonymous
Anonymous

Dear Customer,Thank you for your review.All of our items have varying shipping times based on the shipping method chosen by the customer during check out.See here for more det...

Product
Dresslily Customer Care
#1223599
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You need to get a direct line so people can contact you about their orders that they have ordered and where they are how to track them
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Anonymous
Anonymous

Dear Customer,Thank you for your time.Once the order has been shipped out we will send the customer a confirmation email.See here for more details about of shipping methods: h...

Product
Dresslily Customer Care
#1215801
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They never call to let me know that what I ordered was not in stock and it is taken several weeks to get my merchandise
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Anonymous
Anonymous

Dear Customer,We are sorry things have taken longer than expected.Please note that all our items have varying processing times that are clearly marked on the product page.The ...

Product
Dresslily Customer Care
#1211577
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You stole my money by not sending me the rest of my order REFUND NOW PLEASE I WILL NOT ORDER FROM YOUR COMPANY EVER AGAIN BECAUSE YOUR THIEVES
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Anonymous
Anonymous

Dear Customer,We are sorry to hear that you were not satisfied with your order.See here for more details about of shipping methods: http://www.dresslily.com/m-article-id-39.ht...

Product
Dresslily Customer Care
#1208676
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This utter rubbish i want my money back i dont want any of the items ive never been so pissed at any company my order number is LP1802090336524607 let me know when have returned my money.
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Anonymous
Anonymous

Dear Customer, We are sorry your order has not met your expectations. Our products are quality checked before being sent out to our customers. We strive to give our customers ...

Product
Dresslily Customer Care
#1186775
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They told me on Christmas time they where all sold out I ordered in October they where supose to refund back my money have not received it yet
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Anonymous
Anonymous

Dear Customer, We are sorry to hear that you were not satisfied with your order. We always aim to offer our customers the best solutions to their issues in line with our polic...

1.0
Product
Dresslily Customer Care
#1177963
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I ordered three wigs but only received two of them.I am not able to make contact with Dresslity because the telephone number listed just have a recording to try again later and chat is always unavailable. It's like after you order something from them you have no way of...
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Anonymous
Nicole

were the wigs what you expected them to be ?

Product
Dresslily Customer Care
#1137855
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Dresslily - Displeased with services

I was unable to get in contact with a person at customer service to reslove my package not being received
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Dresslily Customer Care
#1132012
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Dresslily - No communication

No communication won't return calls emails or phone numbers busy the website says your package being 10 to 14 days that's a lie they took your payment and don't give your product I'm reporting them
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Dresslily Customer Care
#1113535
Reply to reviews