Product: Dresslily Customer Care Clear all filters (72 of 72 reviews match)
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They told me on Christmas time they where all sold out I ordered in October they where supose to refund back my money have not received it yet
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Anonymous
Anonymous

Dear Customer, We are sorry to hear that you were not satisfied with your order. We always aim to offer our customers the best solutions to their issues in line with our polic...

1.0
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Dresslily Customer Care
#1177963
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I ordered three wigs but only received two of them.I am not able to make contact with Dresslity because the telephone number listed just have a recording to try again later and chat is always unavailable. It's like after you order something from them you have no way of...
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Anonymous
Nicole

were the wigs what you expected them to be ?

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Dresslily Customer Care
#1137855
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Dresslily - Displeased with services

I was unable to get in contact with a person at customer service to reslove my package not being received
2.2
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Dresslily Customer Care
#1132012
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Dresslily - No communication

No communication won't return calls emails or phone numbers busy the website says your package being 10 to 14 days that's a lie they took your payment and don't give your product I'm reporting them
1.1
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Dresslily Customer Care
#1113535
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Dresslily - Terrible service

Hello, i order a shirt never got respond when will i receive my package i called i want to cancle it ! Terrible service
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Dresslily Customer Care
#1112763
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Can't reach Dresslily for returns

We bought some items that don't fit. We have tried to reach them on the three numbers we have from the package or their web site. I even sent a Facebook message. The numbers are either wrong or get constant busy or line us turned off or out of service. These people really suck.
1.0
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Dresslily Customer Care
#1102986
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I ORDER TOPS FROM YOUS( DID NOT GET THEM AT THE SAME TIME) THEY DID NOT FIT SO I TOOK A PICTURE OF THEM IN THE BAGS AND RETURNED THEM TO YOU I HAD THE POST OFFICE MAKE SURE SOMEONE HAD TO SIGN FOR THEM.JULY 5 YOU PICKED THEM UP AND HERE IT IS AUG 28 AND I HAVE NOT...
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Anonymous
Carlie

I wish I would have read this before I ordered my dress. I waited 2 months and it was a total wrong size instead of a 2x it was a normal Medium

Anonymous
heather

I have been dealing with this compamy since April, trying to get my refund. This company is a flipping joke. I have sent out posts on Facebook to not buy from dresslily or sam...

1.0
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Dresslily Customer Care
#1093224
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Dresslily - Can not get ahold of anyone. Delivery address is wrong!

Have made multipule attempts to get ahold of someone to let them know they have my delivery address all wrong! I have an order number Lp1708151953569560. I have a tracking number LW709385832CN the delivery address needs to be 218 Kersey Rd. Elko, Ga. 31025
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Dresslily Customer Care
#1088291
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Dresslily - Polo shirt I want to return 2 of the shirts as I only ordere

I ordered 1 shirt and recieved 3 i return 2 of them ,fed up with rep lying with no help to return. Not happy ,disgusted, very bad ,never again will i order on line to this company .brian cooper. o response.
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Dresslily Customer Care
#1077750
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Dresslily - Been waiting on my wig for like a month

Yess tried to contact them no answers to any of the phone numbers
1.0
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Dresslily Customer Care
#1072728
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