Product: Dresslily Customer Care Clear all filters (0 of 82 reviews match)
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Don"t buy from these people. I ordered a couple of items my husband wanted and when one didn't fit, all I got was a series of emails telling me they would handle it. They just delay and delay until you cannot return. I totally regret ordering and I am going to report...
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Anonymous
Anonymous

Dear Customer, We are sorry to hear that you were not satisfied with your order. We always aim to offer our customers the best solutions to their issues in line with our polic...

1.5
Product
Dresslily Customer Care
#1327704
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no customer -service ignore questions on PM-email lie about delivery dates take orders and money when they know the product wont be available They are playing a business game sell sell sell a product until you have enough to pay the manufacturing company avoid making...
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Anonymous
jack mcintosh

no arrangements have been made to reimburse me for the "EXPEDITED SHIPPING" any reputable company would do so automaticaly. I sill havent recieved my mechandise i did get an e...

Anonymous
jack mcintosh

you say you have cleatly narked processing times then you turn around and accept even more money for expedited delivery you guy just lie and talk in circles out your *** if al...

1.0
Product
Dresslily Customer Care
I liked
  • Mechandise
I didn't like
  • Error messages when trying to purchase
  • No response to questions they ignored them
  • No contact phone number
#1307786
Reply to reviews
dresslily customer service responded back to me within less than 24 hours and explained the tracking details. And kept checking whether i got the package delivered. And yes, i got the package delivered within next couple of days. i was about to stop shopping there and...
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4.4
Product
Dresslily Customer Care
I liked
  • Items advertised
  • Designs on photos
#1307488
Reply to reviews
I found some shirts that I would like to buy, so I contacted Dresslily with my body measurements, but they would not or could not tell me what size shirts I needed to order, so I ended up not placing an order with Dresslily. Until Dresslily can figure out how to...
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Anonymous
Anonymous

Dear Customer,Thank you for taking the time to give us your feedback.About size.Please review the product's measurements in the Size Chart under product information.You need t...

1.0
Product
Dresslily Customer Care
I didn't like
  • Customer service
#1281488
Reply to reviews
i received the wrong item but dresslily replaced it with the correct item free of charge and I did not have to send back wrong item i love dresslilly the clothes are very nice great quality and fit well they have a very nice selection and the staff is always nice and...
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Anonymous
Anonymous

Dear Customer,We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of t...

5.0
Product
Dresslily Customer Care
#1235377
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Two months ago trying to get in contact every sense to get my money back. I didnt get what i ordered and it was sent back.im very upset
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Anonymous
Anonymous

Dear Customer,Thank you for your review.All of our items have varying shipping times based on the shipping method chosen by the customer during check out.See here for more det...

Anonymous
Anonymous

Dear Customer,Thank you for your review.All of our items have varying shipping times based on the shipping method chosen by the customer during check out.See here for more det...

Product
Dresslily Customer Care
#1223599
Reply to reviews
You need to get a direct line so people can contact you about their orders that they have ordered and where they are how to track them
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Anonymous
Anonymous

Dear Customer,Thank you for your time.Once the order has been shipped out we will send the customer a confirmation email.See here for more details about of shipping methods: h...

Product
Dresslily Customer Care
#1215801
Reply to reviews
They never call to let me know that what I ordered was not in stock and it is taken several weeks to get my merchandise
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Anonymous
Anonymous

Dear Customer,We are sorry things have taken longer than expected.Please note that all our items have varying processing times that are clearly marked on the product page.The ...

Product
Dresslily Customer Care
#1211577
Reply to reviews
You stole my money by not sending me the rest of my order REFUND NOW PLEASE I WILL NOT ORDER FROM YOUR COMPANY EVER AGAIN BECAUSE YOUR THIEVES
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Anonymous
Anonymous

Dear Customer,We are sorry to hear that you were not satisfied with your order.See here for more details about of shipping methods: http://www.dresslily.com/m-article-id-39.ht...

Product
Dresslily Customer Care
#1208676
Reply to reviews
This utter rubbish i want my money back i dont want any of the items ive never been so pissed at any company my order number is LP1802090336524607 let me know when have returned my money.
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Anonymous
Anonymous

Dear Customer, We are sorry your order has not met your expectations. Our products are quality checked before being sent out to our customers. We strive to give our customers ...

Product
Dresslily Customer Care
#1186775
Reply to reviews