Columbia Cross Roads, Pennsylvania
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I ordered 2 sweaters, one was just the one in the photo, the other was nothing like the photo, and not even the right material. So I tried ordering it again, and they sent met TWO of the wrong sweater. Done. Who wants to wait 6 weeks to get their order, then if something goes wrong, spend as much as the order just to ship it back???

Do not trust the size of the clothes either. Some people get ones that are microscopically small...and some as big as a tent...some even receive DAMAGED items...like someone wore them for a long time!

Reason of review: item was not like the photo online.

Monetary Loss: $200.

Preferred solution: Full refund.

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Brandeely
Shenzhen, Guangdong, China #1166718

Dear customer,

Thank you for your important feedback and for letting us about your experience with us.

We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please kindly connect with us with stating your order number or the email address .Here is link: http://support.dresslily.com/

We will offer you solution after we checked the detail information.

Thank you very much for your understanding. Best Regards Dresslily Customer Service

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