Not resolved
Delivery Service

I spent $30.00 for a cute dress, but still have not received after 2 months. They have my money and there is no way to contact them direct since they are out of China.

Make sure you order a size larger because the sizes run small and you do not want to incur the fees to ship back to China. The dress was very cute and would have been great for the hot summer Texas weather, but not if you do not receive the item. This is not the first time I have run across this dealing with ordering items from China based companies.

Kissviv is the same way so do not order from them either. I ended up giving those 2 dresses away because they ran too small as well.

Product or Service Mentioned: Dresslily Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $30.

Preferred solution: Full refund.

I didn't like: Never again, Online chat never available, Hate this could not get response about problem, No chat, No resolution.

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