Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Value for money
1 comment

I place a order Dec 2016 got message same month that it had been shipped .Still have not go it or response from company.

I am have gone to pay pal to get something back. I can under stand a problem but they can not even bother with responding back. I have had slow shipping from the before but nothing like this. I would not buy any thing from them ever again.

They have cute things but it just not worth problems There is not excuse for them not getting back with me .I am very glad I use pay pal so I will have chance of getting a refund .This is not service that any one should have to deal with.

Review about: Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Full refund.

I didn't like: Hate this could not get response about problem.

Had an Experience with Dresslily?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Brandeely
#1294878

Dear Customer ,

We are really sorry that you did not receive your order.

All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.

Could you please contact us with your order number and your email address with the title of”question from pissedconsumer”in this link:https://support.dresslily.com/faq/index/index?st=1.

Thanks for your understanding.

Dresslily Customer Support Team

You May Also Like