They were certain to take my money, but never sent the order. There is no customer service to contact.
Their email doesn't get sent to them. Their messages on their site are bogus and are not sent to them. I placed an order 11-21-2016. I got a "tracking number".
It said it was received in the USA 12-21-2016. But now, it refuses to track the order and there is no way to contact the company. To: firstname.lastname@example.org Subject: Your DressLily Support Ticket is: T16120806705 and we will be replying to it shortly Dear Alan Moore, We recently received your support ticket on dresslily.com. We always look forward to providing DressLily customers with class-leading support and advice.
Your unique ticket ID is:T16120806705. This is used to identify your query. Our in-house Customer Support staff will be replying to your ticket – this usually occurs within 24 hours (except weekends and public holidays). You can always review your support tickets at the following link:"https://support.dresslily.com/ticket/ticket/review?start_time=1481178124&end_time=1481350924&token=df115107e9f06edbfc424af9a876b38e&t=T16120806705".
Thank you so much for your continued patience.
Many Thanks dresslily.com Please do not reply to this automatically generated email. We are unable to respond to any emails sent to this address
Review about: Dresslily Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $60.
Preferred solution: Full refund.