Dresslily Contact Information

  • (855) 222-1188

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Currently you can call only US numbers.

Other Info:

For legal inquiries: legal@dresslily.com http://www.dresslily.com/m-article-id-12.htm

Social Networks:

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Summary of Dresslily Customer Service Calls

2599 TOTAL CALLS
70% SUCCESSFUL CONNECTIONS
00:47 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Dresslily to Ask about:

Shipping and Delivery:

  • “Pants I ordered are too small and I didn't receive my watch”
  • “I order two dresses I won't my tracking number so I can track my orders”
  • “I didn't get my order”

Return/ Replace:

  • “Trying to return my order on line an it's not working.”
  • “I need a replacement cord for an item I bought”
  • “I returned an item and never was reimbursed”

Request for Information:

  • “About a return”
  • “Want to know How to return my order”
  • “About a order I didn't receive. Requesting a refund”

Refund:

  • “Reeturn & Refund”
  • “Refund of money”
  • “I just noticed that one of the wigs I had in my caet has a quantity of 2 beside it. I need to fix this and be refunded for this mistake.”

Payments and Charges:

  • “Got charged 9times for same order please fix it thank you”
  • “Couldn't order then lost coupon and points”
  • “Billed twice”

Activation/ Cancellation:

  • “Cancelling an order”
  • “They canceled my order and i want to know when will mh money be put back on my card”
  • “I need to cancel it order”

Product/ Service:

  • “Place an order and I want to know if I'm going to receive it”
  • “I had order a pair of black pants in feb,and still i dont have it”
  • “I had an order and i never received it”

Staff:

  • “Checkout stated contact customer service”
  • “Customer service”
  • “I need to speak to a customer service representative in regards to an order”

Account:

  • “Chrged my account still hvnt sent my merchandise”
  • “Won't accept my password to get into any of your sites”
  • “Will not accept my password to get in to any of your services”

Cards:

  • “Gift card questions”
  • “Bcos my card won't get excepted on some items I'm trying to purchase”
  • “It will not take my credit card”

Other:

  • “Have not received items”
  • “Wholesale price”
  • “Package hasn’t arrived”

Dresslily Rating Stats

1.8 out of 5 stars
based on 1659 reviews
See all 3234 reviews reviews

Rating stats

  1. 1013 reviews
  2. 342 reviews
  3. 121 reviews
  4. 67 reviews
  5. 116 reviews

About Dresslily

Top 5 Dresslily Services

Shipping Service, Customer Care, Delivery Service

Top 5 Dresslily Products

Dress, Clothing, Shirt, Coat, Jacket

Top 5 Likes about Dresslily

Price, Clothes, Product is cute, Prices and apparent look of product, Prices

Top 5 Dislikes about Dresslily

Horrible customer service, Never received item, Stole my money, Poor quality, Size was not correct

Summary

DressLily is an international online store of fashion clothing for men and women. The company focuses on the latest fashion styles. It presents different lines of clothes and accessories. Dresslily sells such products as women lingerie, bags, shoes, wigs and jewelry, etc. A variety of men jeans, accessories, sport watches and shoes are also available at DressLily. The online store serves customers from all over the world. At DressLily there are shopping guides which provide information about warranty and return, shipping and handling as well as possible payment methods. The store has a bonus program and operates a help center for shopping convinience of its customers.

Dresslily reviews and complaints

Dresslily is ranked 346 out of 2058 in Footwear and Clothing category

Area Served

USA, Canada, Europe, Worldwide

Payment Methods

MasterCardPayPal

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Dresslily Stats

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