Dresslily Contact Information

  • (855) 222-1188

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Currently you can call only US numbers.

Other Info:

For legal inquiries: legal@dresslily.com http://www.dresslily.com/m-article-id-12.htm

Social Networks:

Summary of Dresslily Customer Service Calls

2630 TOTAL CALLS
70% SUCCESSFUL CONNECTIONS
00:46 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Dresslily to Ask about:

Shipping and Delivery:

  • “Pants I ordered are too small and I didn't receive my watch”
  • “I order two dresses I won't my tracking number so I can track my orders”
  • “I didn't get my order”

Return/ Replace:

  • “I am having problems returning goods”
  • “Trying to return my order on line an it's not working.” , Review #1365955
  • “I need a replacement cord for an item I bought” , Review #1362293

Request for Information:

  • “Want to know How to return my order” , Review #1261657
  • “About a return”
  • “About a order I didn't receive. Requesting a refund” , Review #1253729

Refund:

  • “I did not ask for a refund”
  • “Reeturn & Refund”
  • “Refund of money”

Payments and Charges:

  • “Order payment”
  • “Got charged 9times for same order please fix it thank you” , Review #1313514
  • “Couldn't order then lost coupon and points”

Activation/ Cancellation:

  • “Cancelling an order”
  • “They canceled my order and i want to know when will mh money be put back on my card” , Review #1198769
  • “I need to cancel it order”

Staff:

  • “Hi my name is maria lopez the reason i want to talk with costumers service is because i ordered something and it was not the correct size, i sent it back like a week in a half ago, i would like to know whats gonna happen now my order number is LP181”
  • “Checkout stated contact customer service” , Review #1227363
  • “Customer service”

Product/ Service:

  • “Place an order and I want to know if I'm going to receive it”
  • “I had order a pair of black pants in feb,and still i dont have it”
  • “I had an order and i never received it”

Account:

  • “Chrged my account still hvnt sent my merchandise”
  • “Won't accept my password to get into any of your sites”
  • “Will not accept my password to get in to any of your services”

Cards:

  • “Gift card questions”
  • “Bcos my card won't get excepted on some items I'm trying to purchase”
  • “It will not take my credit card”

Other:

  • “Otder”
  • “Missing item in package”
  • “Unreceived ordered items”

Dresslily Rating Stats

1.8 out of 5 stars
based on 1697 reviews
See all 3282 reviews reviews

Rating stats

  1. 1018 reviews
  2. 344 reviews
  3. 123 reviews
  4. 71 reviews
  5. 141 reviews

Rating trend

About Dresslily

Top 5 Dresslily Services

Shipping Service, Customer Care, Delivery Service

Top 5 Dresslily Products

Dress, Clothing, Shirt, Coat, Jacket

Top 5 Likes about Dresslily

Good pricing, Cute clothes, Product is cute, Prices and apparent look of product, Prices

Top 5 Dislikes about Dresslily

Horrible customer service, Fact i did not get my stuff, Stole my money, Quality of item, Return policy sizes of clothes

Summary

DressLily is an international online store of fashion clothing for men and women. The company focuses on the latest fashion styles. It presents different lines of clothes and accessories. Dresslily sells such products as women lingerie, bags, shoes, wigs and jewelry, etc. A variety of men jeans, accessories, sport watches and shoes are also available at DressLily. The online store serves customers from all over the world. At DressLily there are shopping guides which provide information about warranty and return, shipping and handling as well as possible payment methods. The store has a bonus program and operates a help center for shopping convinience of its customers.

Dresslily reviews and complaints

Dresslily is ranked 360 out of 2090 in Footwear and Clothing category

Area Served

USA, Canada, Europe, Worldwide

Payment Methods

MasterCardPayPal

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Dresslily Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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