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Dresslily - Their customer service sucks

I made an order over a week ago I have heard nothing back no email no anyting and calling customer service was a waste of time I don't know if my order is shipped or not
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 26.
2.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1408303
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Dresslily - Order problem

Received order and name is incorrect
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 25.
#1407676
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Dresslily - Used wigs

I ordered two wigs and they had been worn and returned to them I have pictures of the mess they sent me .I pray to God that they are shut down. They said they would return some of my money and they never did. No business would send something like that unless they are controled by Satan
Company wrote 0 private or public responses to the review from Nov 24.
#1407041
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I buy a silicone for miband2 from this website. Packed well, the mail did not break the packaging, the goods arrived without damage. Great quality product. I like this shop. I am already looking forward to my next purchase from DressLily. Bardzo dobry sklep. Musze...
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Company wrote 0 private or public responses to the review from Nov 22.
5.0
#1405749
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My experience with Dresslily was great as usual. I received my wigs on time. They both looked the same as the picture on Dresslily. I ordered two long wigs. One was curly, and long. The other was straight, and long. They were both black. They were of high quality. They...
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Company wrote 0 private or public responses to the review from Nov 19.
5.0
I liked
  • Cute clothes
  • Quick delivery on the first order
  • Regular discounts
#1403334
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I buy an sd card from this website. That arrives in perfect condition in a few time, i'm very impressed of the service speed. The sd card is perfect, i use it in a raspberry and it works very well, no delay, no error in sector. Before i use it i test with benchmark...
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Company wrote 0 private or public responses to the review from Nov 18.
5.0
I liked
  • Customer service
  • Quality
#1402859
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They took my order and my money fast but i have yet to recieve a damn thing..It says( order processing ) for a week now... sorry *** terrorist organization,robbing and stealing from the best country in the world
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Company wrote 0 public responses to the review from Nov 17.
Anonymous
Anonymous

Dear Customer, We are sorry things have taken longer than expected. Please note that all our items have varying processing times that are clearly marked on the product page. T...

#1402246
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This company is HORRIBLE! NEVER BUY ANYTHING HERE! I ordered four things from them: one came ripped, one came and was nothing, and I mean NOTHING like advertised, and the last two items would not even fit children, maybe a Barbie. After I got the first two items and...
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Company wrote 0 public responses to the review from Nov 14.
Anonymous
Anonymous

Dear Customer, We are sorry your order has not met your expectations. Our products are quality checked before being sent out to our customers. We strive to give our customers ...

1.9
I didn't like
  • Stealing my money
  • Scam
  • Cheap broken products
#1400699
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Ordered dark brown; came in a dark blonde!!! cheap quality. Not partial human at all. Will give to kids to use as dress up. I never ever had this horrible experience when ordering online! I should have read the previous reviews before wasting my money. They advertise...
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Company wrote 0 private or public responses to the review from Nov 14.
Anonymous
Anonymous

Dear Customer, We are sorry your order has not met your expectations. Our products are quality checked before being sent out to our customers. We strive to give our customers ...

1.5
#1400536
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Dresslily - Great Store

I like this store. Have nice promotions with great prices. Have good value products. I will buy more from this store! I bought a Samsung card and I'm very satisfied with this order. Dresslily is store for everybody. {{Redacted}}
Company wrote 0 private or public responses to the review from Nov 14.
5.0
Details
Website
#1400225
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