The items ordered did arrive, but were nothing like the pictures advertised, one item was faulty and their size guides are totally inaccurate (see their tops laid on top of one that is supposed to be the same size!).I did receive a response from the customer services, but they are obviously trained to make returns as difficult as possible asking for pictures and measurements etc.
and even when you send them this information they then just send you an email saying that they want more!A terrible company - I am shocked that Facebook allows them to advertise on their site - save your money and buy from a UK based reputable company - DO NOT BUY ANYTHING FROM DRESSLILY THEIR PRODUCTS ARE DREADFUL!!!
More Review Details
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
What I liked
What I disliked
- Take your money and run
- Reason of review:
- Bad quality
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Footwear and Clothing
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