since Dec 26, 2918 I have contacted company for a ticket to ship item back. They told me to send email I sent 5 different emails and they tell me my emails failed however I continue to get sale brochures online at my email.
Next I talked again with someone Heba and they tell me to submit ticket so I fill out ticket but cannot summit it because it will not let me put in order#. All I wasn't to do is exchange item#308541508 for an XL coat.
It should be hard to do this. This is terrible business and would like to get the right item since this was a Christmas
Product or Service Mentioned: Dresslily Shipping Service.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.
DressLily Cons: Return proceeds.