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I used my credit card to pay for 4 dresses at dresslily.com .The email said I would get a tracking # for my items, it has been three weeks,no tracking # and no dresses, I call the customer service number and some girl with broken English answered and started making...
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Anonymous
Anonymous

How did you find the phone number? I can't find it anywhere.

JeepSux
JeepSux

dont use cc for website use a dc

#450406
Reply to reviews
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
I saw an ad for this website on facebook & a great looking white coat for cheap. It seemed too good to be true (free shipping & all) but I decided to give it a try. After paying for a tracking number the tracking website & courier were sketching. Package...
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Anonymous
Anonymous

I can see its not the same coat. But it was a double breasted coat and you have buttoned it as a single breasted.

Anonymous
Anonymous

lmao

1.0
I didn't like
  • Stole money
  • Awful customer service
  • False advertising
#580626
Reply to reviews
Dresslily - Coat Review from Racine, Wisconsin
Dresslily - Coat Review from Racine, Wisconsin
Same here. This company is bogus. I purchased what I thought was a wool pea coat white the picture was amazing . What I got? Was a jacket made if felt. Even xl was to small for me in their sizes. I gave my self 2 sizes in leway just to b safe! Ha was I wrong. This...
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Anonymous
Anonymous

Haute look gives you 3months to return the product no questions asked.

Anonymous
kuei

You do realize that a large Chinese size is a small american size, right. That's because american women are typically so fat and disgusting. I would suggest you start shopping...

#562291
Reply to reviews
Dresslily - Garbage
Dresslily - Garbage
Dresslily - Garbage
1/3

Dresslily - Garbage

Dresslily
#1127042
1.5
Details
This was the worst made wig i've ever seen! I gave to my daughter to play with!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
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Dresslily - Ordered shower curtain....got a shirt
1/1

Dresslily - Ordered shower curtain....got a shirt

Dresslily
#1124218
1.0
Details
I odered a sjower curtain and received a cheap shirt....contacted them and sent pics 3 times and they thanked me for my review!!! Next day, said if I wanted my complaint to stay open, I needed to send pictures!!! Hopefully Paypal will have some luck getting my money back!!!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Website
Dresslily - Need a  return label to exchange for a larger size
Dresslily - Need a  return label to exchange for a larger size
1/2

Dresslily - Need a return label to exchange for a larger size

Dresslily
#1138441
3.2
Details
Need a 6x or 7z, American sizes or different countries
Comment
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Dresslily - No so good
1/1

Dresslily - No so good

Dresslily
#1139168
1.6
Details
Ordered two shower curtains 11/15. Received only one. They tiok money for two! No way to log into my account, no live chat, bogus tracking numbers, no way to contact this so called DressLily
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Product or Service Quality
Value for money
Website
Dresslily - I asked to cancel my order and get a refund, they didn't listen
Dresslily - I asked to cancel my order and get a refund, they didn't listen
I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom decided to order it for me so I'd have a nice coat this winter. I placed my order and 2 weeks later I started...
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Anonymous
Artie

Buy junk from China, accept the consequences.Sympathy level = 0

Anonymous
Smitty

That is one long winded review.Q. How can anyone buy clothes online ? Such things must be examined in person for fit and finish. (and immediate delivery)You're begging for is...

1.0
#546352
Reply to reviews
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Below you can read exactly how Dress Lily responds to costumer complaints. I order several Items on 09/28 expedited shipping which cost I think 15 or 16 dollars extra so I could use the Halloween Items during Halloween and I also ordered some bathing suits so I could...
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1.0
I didn't like
  • Never got my order
  • Defective clothing
#1113144
Reply to reviews
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Last month I ordered two coats from DressLily. The one pictured here was advertised as a dark gray cashmere blend. The size conversion chart on their website told me their large corresponded to a US women's size medium, so I ordered both coats in large. Today they...
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Sbeaston
Sbeaston

Keep us updated.... I still do not even have the item I ordered in early Dec and paid extra for expediated shipping... worst experience ever! You need anything from to help yo...

Anonymous
Anonymous

This sadly is a common thing when ordering catalog or online. If it looks to good to be true it probably is. It would probably be a lot cheaper and less headache to go to a ...

1.0
I didn't like
  • Delayed shipment
  • False advertising
  • Scam
#564854
Reply to reviews
Dresslily - Paid for entire order I can't get whole ordershipped
partial order from Black Friday weekend shipped and recvd w/in the 3-7 business days I paid for, the rest of the order has been sitting at its original location in Dubai, no updates, can not reach anyone in customer service, says it is after hours to call back during...
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1.4
#1142726
Reply to reviews
I order a dress 2 yrs ago it took a month and 2 weeks. I look at the good wigs and scared to order because of the bad reviews. So no orders for me. I will not be ordering a wig from there. To advertise the good hair for a cheap price does not mean the wig is suppose to...
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Anonymous
Anita

I'm changed my mind n thoughts ordering....I DONT WANT TO ORDER CYZ OF BAD REVIEWS * WHERE IS UR PHONE NUMBER? FRAUD FRAUD SCAM! I WILL GET THE FBI N CONSUMER TO FOLLOW UP ON ...

Anonymous
Anonymous

Be very afraid!!!! Don’t do it!!!!!

#1122968
Reply to reviews
Ordered Item from this company..When I went online to check the status of my order it said I had not ordered anything..Yet in my e-mail (trash) I found the Invoice ID # for the Item and My bank account shows where the money was taken out...Tried calling Them...no...
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Anonymous
Anonymous

This company I fraudulent. i spent x amount of dollars on a product i have received emails and confirmation number but have not received my product. i look into my tracking ...

#1120609
Reply to reviews
Dresslily - What an insult!!!!
Dresslily - What an insult!!!!
Dresslily - What an insult!!!!
I wasn't going to write a review but as the weeks passed by, every time I walked by this product, I became very upset. I ordered a blonde synthetic lace front wig from dresslily and in return received a blonde synthetic plastic front wig. I WILL NEVER PURCHASE ANYTHING...
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1.0
#1119591
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