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I used my credit card to pay for 4 dresses at dresslily.com .The email said I would get a tracking # for my items, it has been three weeks,no tracking # and no dresses, I call the customer service number and some girl with broken English answered and started making...
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Anonymous
Anonymous

How did you find the phone number? I can't find it anywhere.

JeepSux
JeepSux

dont use cc for website use a dc

#450406
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Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
Dresslily - Terrible quality & service.
I saw an ad for this website on facebook & a great looking white coat for cheap. It seemed too good to be true (free shipping & all) but I decided to give it a try. After paying for a tracking number the tracking website & courier were sketching. Package...
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Anonymous
Anonymous

I can see its not the same coat. But it was a double breasted coat and you have buttoned it as a single breasted.

Anonymous
Anonymous

lmao

1.0
I didn't like
  • False advertising
  • Garbage quality of item
  • Stole money
#580626
Reply to reviews
Dresslily - Coat Review from Racine, Wisconsin
Dresslily - Coat Review from Racine, Wisconsin
Same here. This company is bogus. I purchased what I thought was a wool pea coat white the picture was amazing . What I got? Was a jacket made if felt. Even xl was to small for me in their sizes. I gave my self 2 sizes in leway just to b safe! Ha was I wrong. This...
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Anonymous
Anonymous

Haute look gives you 3months to return the product no questions asked.

Anonymous
kuei

You do realize that a large Chinese size is a small american size, right. That's because american women are typically so fat and disgusting. I would suggest you start shopping...

#562291
Reply to reviews
Dresslily - Just want to connect
1/1

Dresslily - Just want to connect

Dresslily
#1111002
5.0
Details
Havent received the items, and never received a comformation but money was taking from my account .Whats the status of this order
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Price Affordability
Dresslily - Never got my order
1/1

Dresslily - Never got my order

Dresslily
#1110953
1.0
Details
I never got my order I placed it on the 9th of September today is October 2nd
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Dresslily - Where's my order

Dresslily
#1115648
1.0
Details
I have placed an order online...i haven't received it the only I know about it has been sent to Netherlands....I was sent the tracking number however I not advised which curio company was used....there are two order its a lot's money have lost please I'm begging to get a response please
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Dresslily - Worst online company I have ever dealt with

Dresslily
#1115405
1.8
Details
The WORST experience. Never order from this company! I irdered a M and received an XXL 3 days trying to get this resolved. Still no response. Impossible to deal with. NEVER again
Comment
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Dresslily - I asked to cancel my order and get a refund, they didn't listen
Dresslily - I asked to cancel my order and get a refund, they didn't listen
I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom decided to order it for me so I'd have a nice coat this winter. I placed my order and 2 weeks later I started...
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Anonymous
Smitty

That is one long winded review.Q. How can anyone buy clothes online ? Such things must be examined in person for fit and finish. (and immediate delivery)You're begging for is...

Anonymous
Anonymous

I never received my order cause of a typo in my address. I told them I took full responsibility for the mistake and ask what could be done about it. They just kept asking fo...

1.0
#546352
Reply to reviews
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Dresslily - READ BEFORE YOU ORDER
Below you can read exactly how Dress Lily responds to costumer complaints. I order several Items on 09/28 expedited shipping which cost I think 15 or 16 dollars extra so I could use the Halloween Items during Halloween and I also ordered some bathing suits so I could...
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1.0
I didn't like
  • Never got my order
  • Defective clothing
#1113144
Reply to reviews
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Dresslily - Terrible, deceptive company
Last month I ordered two coats from DressLily. The one pictured here was advertised as a dark gray cashmere blend. The size conversion chart on their website told me their large corresponded to a US women's size medium, so I ordered both coats in large. Today they...
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Sbeaston
Sbeaston

Keep us updated.... I still do not even have the item I ordered in early Dec and paid extra for expediated shipping... worst experience ever! You need anything from to help yo...

Anonymous
Anonymous

This sadly is a common thing when ordering catalog or online. If it looks to good to be true it probably is. It would probably be a lot cheaper and less headache to go to a ...

1.0
I didn't like
  • False advertising
  • Scam
  • Delayed shipment
#564854
Reply to reviews
I was wondering if anyone has the Paypal Account name associated with this company? I'd like to see if there happens to be an Ebay account associated with it to see if they have an account there before I decide to place a test order with them to see how it goes. And...
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Anonymous
Nada

Your message made me laugh hysterically. Thanks for that!

Anonymous
Anonymous

Do not order from these people as they are not much more than scammers.

Boone, Iowa
#559545
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Dresslily - Waited Almost 1 Month and The Sent Wrong Item
Dresslily - Waited Almost 1 Month and The Sent Wrong Item
I ordered a shower curtain on April 26, 2017 and after almost a month (today, May 18, 2017) the package finally arrived - inside was a tiny pair of black panties with the butt cheeks cut out. I really wish I'd have done some research before ordering from them. I've...
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Anonymous
Anonymous

Don't buy anything from dress Lily. I'm reporting them to the Better Business Bureau today!

2.2
#1049026
Reply to reviews
Dresslily - Wrong Color and it came to me Tangle
Dresslily - Wrong Color and it came to me Tangle
This item came to me it's a ugly color it was tangled and I needed replaced I've been trying to call but no one is answering so now I'm contacting you this way I don't want to refund I just want to hair Color to be Change to Off BLACK and not tangle!!!#...
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1.0
I didn't like
  • But this wig is very ugly need it in off black
#1105926
Reply to reviews
I ORDER TOPS FROM YOUS( DID NOT GET THEM AT THE SAME TIME) THEY DID NOT FIT SO I TOOK A PICTURE OF THEM IN THE BAGS AND RETURNED THEM TO YOU I HAD THE POST OFFICE MAKE SURE SOMEONE HAD TO SIGN FOR THEM. JULY 5 YOU PICKED THEM UP AND HERE IT IS AUG 28 AND I HAVE NOT...
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Anonymous
Carlie

I wish I would have read this before I ordered my dress. I waited 2 months and it was a total wrong size instead of a 2x it was a normal Medium

Anonymous
heather

I have been dealing with this compamy since April, trying to get my refund. This company is a flipping joke. I have sent out posts on Facebook to not buy from dresslily or sam...

1.0
#1093224
Reply to reviews