DressLily
Reviews and Complaints
Dresslily Online Order Review
THIS COMPANY IS A SCAM YOU WILL LOSE
- Customer service or the fact that they steal
- Fact that they are still allowed to take peoples money
Preferred solution: Full refund
Unreceived goods
Blouse Review
Returns
Dresslily although they say they have live chat, they do not, no phone number to contact, I have got nothing but a run around trying to return items, they want you to send pictures to them are they kidding? Some items smelled really bad.
They were all crammed into a little bag.This is a poor quality clothing site in any and all respects. Do not order from sites without calling and checking the customer service first. I will be calling the BBB for sure, since I am unable to return.
I lost $88 to them. What a SCAM they have going.
- No contact ph number
Preferred solution: Full refund
Dresslily is a Fraud.
Preferred solution: Full refund
Dresslily Online Order Review
It has been two months and I have not received my items
- Good pricing
- Never received item
Preferred solution: Deliver product or service ordered
Still annoyed!
- Missing items and terrible customer service
- Fake advertisement
Preferred solution: Full refund
Never received item
- Clothes
- Product not delivered
Preferred solution: Full refund
Never ever do business with this company
Preferred solution: Full refund
Dresslily Online Order Review
Sweater Review
They make Returns intentionally impossible
- Clothing quality
- Refusal to respond
- Customer service
Preferred solution: Full refund
Item not received
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Your comment is successfully posted.
Dear customer,
We want to extend our sincere apologies for the problems you have experienced.
We have offered the processing time for each item online,you can check before placing the order.
As it is long distance transport,the packages may be delayed by various factors.
Could you please contact us with your order number and your email address with the title of”question from pissedconsumer”in this link:https://support.dresslily.com/faq/index/index?st=1.
Thanks for your support and kind understanding. Best Regards Dresslily Customer Service