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ordered a blouse and a swimsuit. received the blouse. never received the swimsuit, although I paid for them both. ordered back in May and was hoping to receive by the 4th of July for holiday. have tried to contact them on numerous occasions with no response. sent order...
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1.2
I didn't like
  • Fact that i did not receive my merchandise that i paid for
#1100999
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I paid for fast shipping because I need my order by 9/7/17
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Anonymous
heather

Dont be surprised if it shows up after expected delivery date, or if it even shows up at all. This company is a joke and getting a refund is nearly impossible. The quality of...

#1094270
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I ORDER TOPS FROM YOUS( DID NOT GET THEM AT THE SAME TIME) THEY DID NOT FIT SO I TOOK A PICTURE OF THEM IN THE BAGS AND RETURNED THEM TO YOU I HAD THE POST OFFICE MAKE SURE SOMEONE HAD TO SIGN FOR THEM. JULY 5 YOU PICKED THEM UP AND HERE IT IS AUG 28 AND I HAVE NOT...
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Anonymous
Carlie

I wish I would have read this before I ordered my dress. I waited 2 months and it was a total wrong size instead of a 2x it was a normal Medium

Anonymous
heather

I have been dealing with this compamy since April, trying to get my refund. This company is a flipping joke. I have sent out posts on Facebook to not buy from dresslily or sam...

1.0
#1093224
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Dresslily - NO CONTACT

Dresslily
#1102719
1.5
Details
I STILL HAVNT EVEN RECIEVE MY WIG THAT IVE ORDERED 3 weeks agooo, disappointed , HONESLTY furious, worst website
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Dresslily - Ordered on September 10 and haven't heard about my order

Dresslily
#1102548
Need a tracking number for my order or something
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Dresslily - Clothing

Dresslily
#1102482
2.2
Details
Clothes to small, when trying to get in touch with them phone call has been changed or is no longer in service. Tried by email no response.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Dresslily - Not happy

Dresslily
#1102293
I placed an order Saturday September the 16th and I've not received any confirmation that the order was placed,no order number, tracking number or email.
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I ordered my standard women's plus size. They provide a "how to measure" page, but NOT an equivalent size chart! I ordered a teal & black tank top and 2 different black & white tops. All had a lovely "full" torso swingy look, but are so small, I can't even get them...
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2.8
I liked
  • Look of the clothing advertised
I didn't like
  • Refusal to refund my money
  • Failure to step up to sizing issues
#1092561
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placed order on 07/14/2017 and its 08/26/2017 and nothing, I have order number, I would like to know what happened to my order, is it out of stock, please let me know I have ordered from you before and my order real quick, so please I would still like to get my order,...
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Anonymous
heather

Have you sent customer service a message yet? 10 times out of 10 if it hasnt shipped yet its because every single thing you ordered is backordered. They dont send you a messag...

2.1
I didn't like
  • Want to receive my order
#1092520
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Made a Order 0717/2017 ,Here it is 08/24/2017 still no Items , Want spend my Money on this site ever again . Pissed to say the Lease!!!!!! Have contacted the company several times , not understanding how they do bussiness. Want my Money Back ..Mad mad mad mad mad mad...
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1.0
I didn't like
  • Stealing money
#1091786
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I ordered my item on 6/14/2017 waited for delivery until today 8/20/ 2017. Contacted Dress lily and here Dress lily reply: Thank you for your message. We are extremely sorry to tell you that according to the latest information, this item is not available now. We...
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1.0
#1089897
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I spent $30.00 for a cute dress, but still have not received after 2 months. They have my money and there is no way to contact them direct since they are out of China. Make sure you order a size larger because the sizes run small and you do not want to incur the fees...
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1.0
I didn't like
  • Never again
  • Online chat never available
  • No resolution
#1088840
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I purchased a dress from your company over a month ago and was told recently that you did not have the dress and i could have the money refunded. I was not given the option for a full cash refund, I was only given the option to refund my money to be reused through your...
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1.0
#1088034
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*** from China! Do not buy from them!
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user31444232
user31444232

This was my first and last time ordering from this so called company I have not received my order and can not reach customer service there numbers are bogus they know how to s...

#1087855
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