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More than happy to share my experience, first let me start by saying that Dress Lily and Sammy Dress are the same thing. I ordered a dress with Sammy Dress a month ago and I havenโ€™t received it yet, donโ€™t know if it will ever happen, they provide a tracking number from China Courier of something like that, everything is Chinese (how do they expect me to track the number) finally when I get to the page where I can enter my โ€œtracking numberโ€ it says it doesnโ€™t exist, it is too late to answer since this has been shipped already.

After a few days I see a beautiful coat from Dress Lily, silly me, I order it, then I realized that the website is fairly similar to Sammy Dress, which drove me to think, these two are the same. They first told me that my coat was out of stock and if it would be ok for me to wait, I started reading all of this comments about these two websites being a scam, so I decided to cancel, the bad news is that I havenโ€™t gotten my money back!

I have written several complaints and no answer yet. Is there a way I can call somewhere to classify this as โ€œnon-trustworthy business in US recordsโ€?

Location: New York, New York

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Guest

I Ordered a Coat in October, I still had Not Received the coat by end of January! I payed through PayPal so it was Guaranteed!

I got my $ back and Paypal took Care of recouping the funds.

I Will Never Order from any company that Looks Remotely Like these. Sammydress, Dressgal, Dresslilly, Zawful, the List Goes On... it Seems like they Change the Name Every Few Months Because WERE CATCHING ON!

BEAWARE!

I'm Not a Big Person Either. But these Clothes are Made for Teen Girls NOT A WOMAN!

Guest

I agree I will never order from them again either if you get what your ordered it is pour quality , I ordered a pair of pants for granddaughter on 8-21-15 and have not received it yet . I have sent a message now lets see if you return an answer .

Guest

Call PayPal (if that's how u paid). They WILL reimburse you.

Basically, what they do is take your complaint, contact the vendor to settle and if that's unsuccessful after 10 days Paypal will deposit your money back and then they'll deal with the vendor. I had this happen to me on iOffer.

Paypal is legit and that's why I don't have a problem shopping with vendors that have a Paypal acct now because I know they protect us (consumers) too! Good Luck and pass the word please.

Guest

www.bbb.org

The Better Business Bureau monitors and tracks businesses based on their reputation for providing quality products and services etc. They are a great place to log a complaint against a business...

They will contact the business on your behalf and work towards getting issues resolved to everyone's satisfaction.

BBB is also a great place to check whether a business has a decent reputation prior to making a purchase. If a business is accredited by the BBB, it's pretty much a sure thing that you won't have any issues. However, lots of decent businesses are not accredited simply because they're new or haven't been interested in obtaining accreditation for whatever reason.

BBB still will track whether or not they've had complaints against a given company and will give them a rating A - F. Dress Lily has a rating of "F" from the BBB based on 20 complaints, 2 of which are still unresolved. :/

For some reason I googled "dress lily reviews" instead of simply going to BBB this time. Thanks for asking your question because it reminded me--they're always the place to check.

I've relied on them ever since I, similarly, ordered clothes from an online retailer which I was charged for but never received. BBB was not able to resolve that issue for me (the retailer refused to respond to BBB's attempts to contact them), but the retailer had a horrible rating so I always remember--I should've checked there first!

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