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I ordered a coat on 11/14/14 and it is 1/4/15 and I have no coat. I have sent two messages to their customer service department and have not gotten a response. My order number is #RS19760****NL. Allegedly the coat was coming from the Netherlands.

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Kimani

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Order Number: L141114****357059Status: Shipped outOrder time: 11/14/2014 17:59:35 PMSupport Center

Order SubmittedPayment ReceivedOrder Shipped

Payment PendingProcessing Order

โ—โ—โ—

Reference Number: RS19760****NL By Netherlands Post Registered Update date: 11/17/2014 17:45:19 PM PST

Order Details

Consignee Information

Consignee name: Lisa Carter

Address: 2608 Camberwell Court PO Box 47591

City: Windsor Mill

States: Maryland

ZIP/Postal Code: 21244

Country: UNITED STATES

E-mail: kimani2@***.com

Tel: 410908****

Payment & Shipping

Shipping Method: Flat Rate Shipping

Payment Method: Credit Card via PayPal

Reason of review: I have not received my coat. I have not heard from customer services. I sent two emails to the customer services email. Paid for product, did not receive it..

Monetary Loss: $29.

DressLily Pros: Clothes.

DressLily Cons: Horrible customer service, I never received the product, Return policy.

Location: Windsor Mill, Maryland

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