Dresslily Complaints and Reviews

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Dresslily
Main address:
669-721-9322, 669-721-9322, ,
  • 18+5 mobile complaints
  • $2.5K claimed losses
  • $109 average
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terrible business! I bought a winter coat and a dressfrom them, both do not fit. the coat has loose strings all over it the buttons on it are just hanging by a thread. I sent them a email regarding the items and i still have not heard back from them. and I sent them a email two + weeks ago.... if they want any returning customers they should really address the consumers problems. Add comment

  • Aug 23
  • Footwear and Clothing
  • Tampa, Florida
  • Child Dress
  • 1
  • 1
  • 28

OMG! It took a month to get my $125 order. Says from the Netherlands. Nothing fits at all. XL sizes and I am an average 12 US. One dress I couldn't even use as a top. My nine year old fits into the clothes and she is thin! The dresses and tops fit her! This is ridiculous. I wish I had read the reviews first. Should've known that if it's that cheap then something is off. I couldn't even get the... Read more

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  • Aug 19
  • Online Shopping
  • Poor Quality Dress
  • 39

The dress I ordered was a small. This dress I just received is at least a large, and very poor quality. One strange thing is that someone had removed the garment label prior to shipping it. I still see thread and holes where it once was. There were also no tags on the dress. The shipping label had no mention of the store Dresslily, and one shipping label on the package was all in Chinese. I am... Read more

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  • Aug 13
  • Footwear and Clothing
  • Different Blouse
  • 19

Blouse that did arrive did not look like what was shown on line...I cant even find a number to contact a live person to find out where is the rest of my order. This is horrible and better believe if I don't get my money back or rest of my items that I ordered quickly I will report this even to police for theft. It has been way to long I have been waiting this is terrible to be done like this to a... Read more

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  • Aug 10
  • Online Shopping
  • Product Refund
  • 2
  • 2
  • 53

I have a lot of experience with ordering stuff from Asia. I haven't been disappointed until I ordered from Dresslily. I ordered a really cute dress from Dresslily.com, and after a few weeks I got it in the mail. But the dress was not at all like the picture. The length was ok, the waist size was as said, but under my armpits it was way to wide. Customer service offered a 10% refund. That's a... Read more

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  • Aug 04
  • Footwear and Clothing
  • Different Sizes Sandals
  • 19

I ordered two pair of sandals from this website. Not only did the shoes take a really long time to be sent to me, they sent two different sizes that were too small. They don't give you an invoice, however the company keeps saying that they checked my original order and those are the sizes that I ordered. I ordered a 39 for both pair of shoes. They sent me a 35 and a 37. They are no help when you... Read more

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Is this some scam or what as I have been reading. I ordered for some stuffs and no one is saying anything about it .. It's really crazy Add comment

  • Jul 18
  • Shopping
  • Fake Company
  • 63

SCAM, SCAM, SCAM!!!! Seriously, this is one big scam. You won't get your clothing. They get your Twenty Bucks. The tracking number they gave me didn't exist. DHL Had no record of any such tracking number. PLUS, they tired to use my Credit Card. Seriously! They tried to use my information and create a false identity based on what I gave them! Thankfully, I have an amazing bank (Suntrust) that... Read more

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  • Jul 11
  • Online Shopping
  • Horrible Clothes Quality
  • 60

I ordered 5 dresses and 3 necklaces from this website. It took about a month to receive which was expected by what I have read from other reviewers. The jewelry was exactly as shown on the website, I can't complain about this, but the clothes, wow, horrible quality. The sizes are off. Even though I followed their suggestions, you can see that it's a production problem. One part is tight, the... Read more

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  • Jul 10
  • Footwear and Clothing
  • Not Received Order
  • 1
  • 1
  • 28

Hi, has been 3 MONTHS since I ordered my dress in the site DressLily and they told me that had already been shipped out. However, until now, the dress didn't arrive! I live in Australia and it was told that the dress would be here in within 25 days maximum. This site is a totally fraud, they just steal our money!!! I don't know what to do now, does anyone has an email that I can write to complain... Read more

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